ESaaS - MSD -Functional - D365 ERP Functional Associate

• Collaborate with business stakeholders to understand their needs and objectives. Conduct workshops, interviews, and surveys to gather detailed business requirements & prepare artifacts like FRD, BRD, User Manuals, etc.
  • Proficiency in creating Business Process Mapping, process flows, wireframes, and user stories.
  • Design scalable and efficient MSD ERP solutions that align with business goals.
  • Knowledge of ERP Business central is must.

Responsibilities

• Collaborate with business stakeholders to understand their needs and objectives. Conduct workshops, interviews, and surveys to gather detailed business requirements & prepare artifacts like FRD, BRD, User Manuals, etc.
  • Proficiency in creating Business Process Mapping, process flows, wireframes, and user stories.
  • Design scalable and efficient MSD ERP solutions that align with business goals.
  • Knowledge of ERP Business central is must.
  • Knowledge of MS Demand Planning app.
  • Create process flows, user stories, and wireframes to communicate design ideas.
  • Work with technical teams to ensure solutions are feasible and align with MSD ERP best practices.
  • Understanding of Agile methodologies (SCRUM), Sprint ceremonies, User stories refinement and Acceptance criterion, Backlogs. 
  • Develop test plans and conduct user acceptance testing (UAT) to ensure solutions meet business requirements.
  • Provide training to end-users on new MSD ERP features and functionalities.
  • Offer ongoing support and troubleshooting for MSD ERP users.
  • Stay updated on MSD ERP BC releases and new features to recommend improvements to client
  • Strong understanding of MSD ERP BC platform capabilities and limitations.
  • Support implementation & support projects for the client, end to end. 
  • Basic Knowledge of Power BI is recommended. 
  • Taking full ownership of directing, motivating the dev team and Client communication. 

Qualifications

MSD Business central functional consultant

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