Responsible for providing timely support to customers, managing inquiries, maintaining information security and adherence to company processes.
Undertakes a wide range of technical/specialist administrative tasks in an effective, efficient and professional manner.
Job title:
Executive - Customer ManagementJob Description:
Deliver timely and efficient support according to customer requirements and SLA
Responsible for the care, accuracy, confidentiality, security and maintenance of information
Adhere to all policies, processes and business rules
Manage follow up enquires and administration
WEBCHAT EXPERIENCE MANDATORY
Location:
Mumbai,
IndiaTime Type:
Full timeContract Type:
PermanentTop Skills
Webchat
Similar Jobs
Information Technology • Consulting
The Executive - Customer Management will handle inbound and outbound calls, ensuring customer issues are resolved effectively while meeting KPIs and managing complaints.
Information Technology • Consulting
The role focuses on managing customer issues, ensuring efficient resolution of concerns, and delivering excellent customer experiences across various channels.
Top Skills:
Data Management Systems
Information Technology • Consulting
Provides administrative support by handling documentation, transmitting information to customers, and maintaining compliance with data privacy legislation.
What you need to know about the Pune Tech Scene
Once a far-out concept, AI is now a tangible force reshaping industries and economies worldwide. While its adoption will automate some roles, AI has created more jobs than it has displaced, with an expected 97 million new roles to be created in the coming years. This is especially true in cities like Pune, which is emerging as a hub for companies eager to leverage this technology to develop solutions that simplify and improve lives in sectors such as education, healthcare, finance, e-commerce and more.
