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Capita

Executive - Customer Management

Posted Yesterday
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In-Office
Mumbai, Maharashtra
Entry level
In-Office
Mumbai, Maharashtra
Entry level
Provide administrative support to customer service processes, maintain documentation, transmit information to customers, and ensure compliance with data privacy legislation.
The summary above was generated by AI
Provides administrative support to customer service processes.

Job title:

Executive - Customer Management

Job Description:

Undertakes basic administrative tasks
Ensures that complete documentation is maintained either in electronic or hard copy form.
Transmits information or documents to customers, using computer, or mail
Accurately captures data and enters it on to the relevant systems
Works within the requirements of data privacy legislation.

Location:

Mumbai

,

India

Time Type:

Full time

Contract Type:

Permanent

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