Lead the technology delivery with expertise in US Insurance, managing B2B projects, liaising between stakeholders, and providing solutions for operational improvements.
Requirements
Responsibilities
- Strong understanding of US Insurance background -Annuities.
- Industry expertise with key vendors to support new onboarding, platform maintenance and configuration, and ongoing enhancements including Firelight(Wizard and Forms), AN4 and Affirm etc.
- Having 8+ years of experience managing team in this B2B area.
- Extensive knowledge in product profile, distributor profile, forms xml, in support of the various order entry platforms, using VTXML/XMLspy.
- Extensive familiarity with the DTCC record layouts, field definitions, and file types (position files, license, compensation).
- Technical liaison between MassMutual business partners, industry vendors, and distribution partners.
- Ability to brainstorm and research/resolve issues from our Distribution Partners on business-to-business services.
- Previous experience with working with outside carriers/distributors/firms.
- Provide project support on an as needed basis to help set direction-based industry experience as well as internal system capabilities.
- Ability to flex between subject matter expertise, may take on project assignments outside of technology initiatives.
- Quick learner to get up to speed with MassMutual practices and industry position.
- Interaction with distribution directly to support new sales integration.
- Ability to consult internally to help MassMutual initiatives set direction regarding future capabilities.
- Direct representation for MassMutual at industry meetings qualified to spearhead working groups setting MassMutual direction driving initiatives forward.
- Ability to represent as a leader in both a business and technology capacity.
- Must be an industry expert for both carrier/distributors supporting both business & technology.
- May be escalation contact for key partner (internal & external) issues.
- Knowledge of both sides of the order entry process (Distributor and Carrier).
- Established working relationship with the current Order Entry Vendors.
Responsibilities
- Seasoned individual capable of handling broad scope projects that could have a short to long term focus.
- Consult on escalated support issues and root cause analysis.
- External facing point of contact on escalated issues.
- Participation in industry working groups including attending sales meetings to talk about capabilities of services and be very active on behalf of MassMutual and provide information to business stakeholders on industry wide changes that could impact business to business services.
- Works without guidance on more complex projects.
- Works very closely with both business and technical stakeholders.
- Looks for and finds ways to improve the way we operate business.
- Document technical solutions (functional & non-functional).
- Analyze and decompose business rules.
- Assist other team members with understanding the business requirements.
- Operates independently on multiple project tasks.
Top Skills
Affirm
An4
Annuities
Dtcc
Firelight
Forms
Us Insurance
Vtxml
Wizard
Xmlspy
Similar Jobs at MassMutual India
Big Data • Fintech • Information Technology • Insurance • Financial Services
Design and develop ELT jobs and data pipelines to ensure high quality data processing from various sources, contributing to business projects.
Top Skills:
Data ModelingData PipelinesElt
Big Data • Fintech • Information Technology • Insurance • Financial Services
Responsible for quality assurance and control in business processes. Manages QA activities, identifying non-value adds and ensuring compliance with quality standards.
Top Skills:
ExcelMS Office
Big Data • Fintech • Information Technology • Insurance • Financial Services
The Procurement Specialist supports procurement operations through managing PRs, auditing, issue resolution, and enhancing the Ariba system. Responsibilities include contract management, reporting, process optimization, and ensuring compliance.
Top Skills:
ExcelPower BISap Ariba
What you need to know about the Pune Tech Scene
Once a far-out concept, AI is now a tangible force reshaping industries and economies worldwide. While its adoption will automate some roles, AI has created more jobs than it has displaced, with an expected 97 million new roles to be created in the coming years. This is especially true in cities like Pune, which is emerging as a hub for companies eager to leverage this technology to develop solutions that simplify and improve lives in sectors such as education, healthcare, finance, e-commerce and more.
