Fund Servicing Analyst

Job Description
Join JPMorgan Chase, one of the world's most admired financial institutions, where your talent and dedication drive our success. We foster a creative and inclusive work environment that values personal and professional growth. Become part of a global team committed to excellence in financial services.
Job Summary
As a Fund Servicing Analyst, you will play a pivotal role in supporting our fund servicing operations. You will execute routine transactions, collaborate with internal teams, and apply your expertise to ensure smooth and efficient processes. This position offers the opportunity to develop your skills, contribute to process improvements, and build strong relationships across the organization.
Job Responsibilities

• Process and validate tasks, investigating and resolving breaks in accordance with established procedures.
• Stay informed about changes in regulations and industry best practices.
• Collaborate with internal transfer agency teams (fund implementation, trade processing, settlements, cash processing, account opening) to process transactions and resolve exceptions promptly.
• Respond to and resolve client inquiries in a timely and professional manner.
• Demonstrate strong risk management by handling issues and exceptions above materiality thresholds.
• Ensure all day-to-day queries are addressed within required timelines, escalating issues as needed.
• Attend and drive internal partner meetings, typically via conference call, to ensure expectations are met and follow-up items are resolved.

Required Qualifications, Skills and Capabilities

• Subject matter expertise in transfer agency, reconciliation, trades and settlements, KYC/AML, or strong financial markets product knowledge.
• Proficiency with KYC and AML software and tools.
• Strong analytical skills to assess customer data and identify potential risks.
• High attention to detail for accuracy in documentation and reporting.
• Excellent communication skills for effective interaction with clients and internal teams.
• Proven relationship management skills and ability to influence change across diverse stakeholders.

Preferred Qualifications, Skills and Capabilities

• Experience in fund servicing, accounting, or related financial operations.
• Demonstrated ability to drive process improvements and contribute to team success.
• Familiarity with regulatory requirements and compliance standards in financial services.
• Ability to work collaboratively in a fast-paced, dynamic environment.
• Prior experience in managing or participating in cross-functional projects.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.