Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
This position is responsible for leading the reporting piece from meetings from the global client which will be 50% of the scope for this position. The role is dedicated and will liaise and collaborate closely with T4M Planning team and stakeholders from the client to ensure optimized delivery and program success.
What you’ll do on a typical day:
- Liaise and collaborate closely with GBT Global & Regional T4M Planners to support Event Travel for global customer.
- Support with creation and delivery of event specific travel policies to Traveller Care.
- Event Level reporting – A&D Reports / Cost Reports / Itinerary Reports.
- Participate in regular meetings with GBT Global and Regional T4M Planners and the client.
- Key role ensuring all regional / local GBT offices follow client travel policy, process and all MI POS requirements.
- Support relationship with GBT teams including Regional Operations Managers and Operations Teams.
- Assist with regional operational delivery, standard communications and local country Travel Counsellors training/staffing.
- Support with escalations and investigation of issues related to Event travel bookings, working in collaboration with Traveller Care.
- Develop and maintain working knowledge of applicable group air technology and/or software solutions.
What we’re looking for:
- English speaker.
- 3+ years of corporate/meetings travel experience - Previous Planner or Assistant Planner experience preferred.
- GDS proficiency, with Sabre and Amadeus preferred.
- Microsoft Office suite experience - must be proficient with Excel in particular.
- Experienced with using Insights.
- Ability to analyze data for reporting purposes.
- Experienced with SharePoint.
- Tableau experience preferred.
- Working knowledge of Cvent.
- Comfortable working as part of a global team, flexibility to work across US/UK time zones.
- Excellent communication and problem-solving skills.
Location
India
The #TeamGBT Experience
Work and life: Find your happy medium at Amex GBT.
Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.
What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!
