Aera Technology is the Decision Intelligence company. We deliver innovation and services that enable enterprises to operate sustainably, intelligently, and efficiently. Our platform, Aera Decision Cloud™, integrates with your existing systems to digitize, augment, and automate decisions in real time. Aera helps enterprises around the world transform decision making – delivering millions of recommendations that have resulted in significant revenue gains and cost savings for some of the world’s best-known brands.
We are looking for a highly motivated Global Sustaining Engineering Intern to support our engineering team by addressing and troubleshooting technical issues across global teams. This role primarily requires working in the US time zone, with structured reporting aligned to India time.The intern will play a key role in ensuring seamless issue resolution, effective communication, and coordination between Aera’s US and India teams. You will report directly to the Lead Sustaining Engineering.
Responsibilities
- Issue Monitoring & Resolution: Actively track and address technical issues reported by the US/global teams during their working hours.
- Cross-Team Coordination: Work closely with the India engineering team to troubleshoot and resolve issues efficiently.
- Timely Reporting: Provide regular updates and reports to the Lead Sustaining Engineering on ongoing and completed tasks.
- Effective Communication: Collaborate with team members to ensure smooth knowledge transfer and problem-solving.
- Process Documentation: Assist in documenting debugging steps, troubleshooting techniques, and issue resolutions for future reference.
About You
- Education: Pursuing or recently completed a degree in Computer Science, Information Technology, or a related field.
- Java, JavaScript, and React.js for full-stack development.
- SQL and database management for issue troubleshooting.
- Experience with version control systems (Git).
- Ability to debug and troubleshoot complex technical issues.
- Strong Data Structures & Algorithms (DSA) knowledge is a plus.
- Good understanding of system architecture and software lifecycle.
- Strong verbal and written communication skills are mandatory.
- Comfortable in a fast-paced environment and adapting to changing priorities.
If you share our passion for building a sustainable, intelligent, and efficient world, you’re in the right place. Established in 2017 and headquartered in Mountain View, California, we're a series D start-up, with teams in Mountain View, San Francisco (California), Bucharest and Cluj-Napoca (Romania), Paris (France), Munich (Germany), London (UK), Pune (India), and Sydney (Australia). So join us, and let’s build this!
Aera Technology is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
Benefits Summary
At Aera Technology, we strive to support our Aeranauts and their loved ones through different stages of life with a variety of attractive benefits, and great perks. In addition to offering a competitive salary and company stock options, we have other great benefits available. You’ll find comprehensive medical, Group Medical Insurance, Term Insurance, Accidental Insurance, paid time off, Maternity leave, and much more. We offer unlimited access to online professional courses for both professional and personal development, coupled with people manager development programs. We believe in a flexible working environment, to allow our Aeranauts to perform at their best, ensuring a healthy work-life balance. When you’re working from the office, you’ll also have access to a fully-stocked kitchen with a selection of snacks and beverages.
Top Skills
Aera Technology Pune, Maharashtra, IND Office
Dhole Patil Rd, Manikchand Icon C Wing, Ground floor,, Pune, India, 411001