Leads shift-based production operations by monitoring safety, quality, staffing, productivity, and availability KPIs. Ensures labor, materials, supplies, and equipment support production targets; conducts audits and standard-work activities; investigates accidents and customer complaints; implements corrective actions; manages staffing, absenteeism, overtime, budgets, and team performance. Assigns and supervises Team Leaders, identifies training needs, supports onboarding and job rotation, maintains skill matrices, and applies escalation and built-in quality practices.
Key Accountabilities
- Monitor operational KPIs Compliance (safety, quality, headcount, jobs per hour, performance rate (PR), operational availability (OA)).
- Plan and execute defined strategies to achieve targets set in GL Board.
- Ensure conditions for production are in place including labor, materials, supplies and equipment (line side inventory, staffing, absenteeism, etc.).
- Conduct safety audits, 5S, safety walk, SOS cards, SOA cards, Std work , etc..
- Execute and support the analysis of recordable accidents and confirm the implementation of corrective and preventive actions using problem solving methodology.
- Execute and support the analysis of customer complaints and confirm the implementation of corrective and preventive actions using problem solving methodology.
- Ensure compliance of defined tools and practices such as: Machine Care, Standard Work, Poka-Yoke management, JQM, etc.
- Identify training needs and make plan to close gaps •Assign work to Team Leader and supervise their performance.
- Train TL to conduct OJT, Job rotation & Plan Vs actual. Confirm skill matrix are getting updated.
- Temporal coverage
- Covers the role of another GL during absences.
- Participate in the Operating Way meetings that applied to your position. Incidental Work
- Control the budget of the cost center.
- Manage staffing over time and absenteeism.
- Understand, comprehend, and apply the Stop, Call & Wait, ANDON and/or the applicable escalation process.
- Ensure compliance with product requirements. (built-in quality culture: don't generate, don't receive, don't send).
Academic & Experience
Diploma/B.E/B. Tech Proven (+8 years) in operational activity and handling team into shifts.
Technical Areas:
Elaborate Standardized work
Train Team Members on the Job
Audit Standards
Abnormality detection, reaction & escalation
- Practical Problem Solving
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Once a far-out concept, AI is now a tangible force reshaping industries and economies worldwide. While its adoption will automate some roles, AI has created more jobs than it has displaced, with an expected 97 million new roles to be created in the coming years. This is especially true in cities like Pune, which is emerging as a hub for companies eager to leverage this technology to develop solutions that simplify and improve lives in sectors such as education, healthcare, finance, e-commerce and more.
