Join the team transforming how 18M people access MSK care by building the engine that powers our clinical operations. You will lead Care Hub, the mission-critical platform where Physical Therapists, Health Coaches, and Physicians orchestrate personalized care. This isn’t just about managing a tool; it’s about defining how clinical operations evolve in an AI-first world. You will shape how automation, intelligence, and human expertise combine to deliver life-changing outcomes at scale, enabling clinicians to work smarter and focus on what matters most: the patient.
What You'll AccomplishIn your first 3 months: You will deeply partner with Clinical and Operations leaders to audit the current Care Hub workflows and understand the diverse needs of our care team. You will build trust with Engineering and Design to prioritize immediate opportunities for reducing administrative burden.
In your first 6 months: You will execute on key AI innovation initiatives, launching automated experiences that streamline fragmented clinical workflows. You will demonstrate measurable progress in reducing friction for clinicians, allowing them to serve more members effectively.
In your first year: You will define and communicate a multi-year strategic vision for the Care Hub platform, architecting capabilities that support new business lines without creating technical debt. You will have built a defensible data moat by combining human expertise with AI, ensuring the platform is ready to scale for the next phase of Hinge Health’s growth.
A Strategic Operator: You can translate a high-level mission into a cohesive product roadmap. You don't just build features; you architect platforms that support multi-year business goals and new care models.
A Talent Magnet & Coach: You are an experienced leader (M4 level) who thrives on managing and mentoring high-performing Product Managers. You foster a culture of ownership, customer obsession, and operational excellence.
A Cross-Functional Orchestrator: You communicate effectively across technical boundaries, engaging deeply on APIs and data models with engineers while translating complex needs for clinical stakeholders. You drive alignment in a globally distributed, async environment.
5+ years in Product Management building complex platforms or enterprise/B2B systems.
4+ years leading and mentoring Product Managers/Senior Product Managers.
Experience building two-sided platforms, service marketplaces, or sophisticated internal tools.
Technical fluency — able to engage deeply on APIs, data models, and system architecture.
Experience in Digital Health or Healthcare IT.
Familiarity with AI/ML applications in workflow automation or decision support.
Experience with Operations Product Management or Marketplace Product Management.
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days/week.
This is a Bengaluru-based role that involves regular interaction and collaboration with Hinge Health colleagues in San Francisco, CA.
Time zones: San Francisco is the Pacific Time Zone, which is 12 hours and 30 minutes behind India Standard Time.
Hours: Applicants should be open to meetings in the late evening following India Standard Time to overlap with SF morning hours (8am - 6pm PT).
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain.
The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care. As the preferred partner to 50+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,550 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore.
Learn more at http://www.hingehealth.com
What You'll Love About UsInclusive healthcare and benefits: In addition to comprehensive medical, dental, and vision coverage, we provide employees and their family members with Group Medical Coverage (GMC), Group Term Life Insurance (GTL), and Group Personal Accident Insurance (GPA).
Grow with us: Buy discounted company stock through our ESPP with easy payroll deductions.
Modern life stipends: We also offer a lifestyle stipend to support your overall well-being, along with learning and development opportunities to help you grow both personally and professionally.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use "@hingehealth.com" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to [email protected].
