At ClickUp, we’re not just building software. We’re architecting the future of work! In a world overwhelmed by work sprawl, we saw a better way. That’s why we created the first truly converged AI workspace, unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI, empowering millions of teams to break free from silos, reclaim their time, and unlock new levels of productivity. At ClickUp, you’ll have the opportunity to learn, use, and pioneer AI in ways that shape not only our product, but the future of work itself. Join us and be part of a bold, innovative team that’s redefining what’s possible! 🚀
- Collaborate cross-functionally with stakeholders from the Sales, Customer Experience, & Data teams to support strategic decision-making with data-driven analyses.
- Develop and maintain dashboards by writing custom SQL queries that empower teams and provide actionable insights.
- Identify key performance indicators (KPIs) and metrics that align with business goals, ensuring reporting accuracy and relevance.
- Define and report on key metrics such as Account Health, Support Team Efficiency, and Customer Success Performance
- Hands-on experience working with large scale structured, semi-structured and unstructured data and various approaches to clean and quality check data.
- Translate quantitative analyses and complex questions into digestible reporting for the larger organization.
- Extract meaningful insights from sales, support, and account behavioral data to enhance understanding of customer behavior and trends.
- Develop and maintain well-managed data solutions, tools, and capabilities to enable self-service frameworks for data consumers.
- ClickUp Data Stack: Snowflake, SQL, DBT, Tableau, Hex, Amplitude
- Bachelor’s (or Master’s) degree in a technical field such as Business Analytics, Engineering, Finance, Economics, Computer Science, Stats, etc.
- 3-6 years of experience as a Data Analyst (or similar profession).
- Exceptional experience in SQL.
- Proficiency in Tableau software (or similar BI tool).
- Excellent communication skills, with the ability to present insights to both technical and non-technical audiences.
- Fluency in spoken and written English.
- Project management skills.
- Basic understanding of Python.
- Basic working knowledge of statistics and techniques like regression, segmentation and A/B testing
- Basic understanding of DBT and Git.
- Experience with Salesforce and Zendesk systems and data
#LI-Remote
#LI-GP2
Unsure if you meet all the qualifications of this job description but are deeply excited about the role? We hire based on ambition, grit, and a passion for improving the way people work. If you think ClickUp is the company for you, we encourage you to apply!
ClickUp collects and processes personal data in accordance with applicable data protection laws.
- If you are a European Job Applicant, see our privacy policy for further details.
- If you are a Philippine Job Applicant, see our privacy policy and our Philippine Data Privacy Notice for further details.
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
ClickUp Talent Acquisition will only initiate contact via an @clickup.com email or through our official careers portal on clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to [email protected].
