At StarTree we're a group of passionate individuals that desire to improve the lives of many by developing tools and technologies that support availability and speed in the world of real-time analytics.
Our aim is to make it simple for every company to delight their users - external and internal - and create new revenue streams from their data, by building the world’s most comprehensive and accessible cloud analytics system.
About the Role:
The Documentation Team is responsible for writing, publishing, and optimizing the documentation that makes Apache Pinot™ and related technologies easy to understand, adopt, and use by developers worldwide. We do that by showing developers how to get started with Pinot and StarTree technologies and building an exhaustive library of recipes and easily consumable reference material explaining them in detail. Since Documentation is a part of the Developer Relations team at StarTree, your mission will be tightly aligned with the broader DevRel goal of making it easy and fun to adopt Pinot, and earning the love of the developers who make the choice to try it out.
As a Lead, you will provide vision for StarTree's documentation effort (including Pinot and StarTree-specific things), translate team goals into specific projects for your team, help your team clear obstacles, and help them tend actively to their own professional growth. The role requires that you have extensive experience as a technical writer, experience as a manager, and the willingness to work as a player/coach over the medium term.
Job Responsibilities
- Own the vision for documentation as an integrated part of the StarTree Developer Relations team
- Recruit, train, and retain an excellent team of world-class writers
- Support all StarTree product docs and contribute actively to Apache Pinot docs
- Turn coarse-grained team goals into specific projects and plans for your team
- Track performance of online docs and docs backlog against individual and team goals
- Represent documentation as a function cross-functionally with:
- The rest of the DevRel team
- Product Management, ensuring documentation updates are aligned with product releases
- Engineering, developing healthy cross-functional collaborations with subject matter experts
- Meet weekly with each team member for mentoring, coaching, and continuous performance communication
- Provide a professional environment characterized by growth and safety
Qualifications
- Experience as a technical writer
- Experience as a manager or team lead
- Deep empathy for developers learning a new and potentially difficult technology
- A compelling vision for what will make the best software documentation we have ever seen
Job Responsibilities
- Own the vision for documentation as an integrated part of the StarTree Developer Relations team.
- Support all StarTree product docs and contribute actively to Apache Pinot docs.
- Translate coarse-grained team goals into specific documentation projects and plans.
- Track the performance of online docs and manage the docs backlog to meet individual goals.
- Represent the documentation function cross-functionally with:
- The rest of the DevRel team.
- Product Management, ensuring documentation updates are aligned with product releases.
- Engineering, developing healthy cross-functional collaborations with subject matter experts.
About StarTree:
StarTree is a cloud-based software company that enables business customers to derive advanced insights from real-time and historical data. StarTree was founded by the core software engineering team and inventors of Apache Pinot, which currently powers hundreds of user-facing applications at companies across industries, including LinkedIn, Uber, Target, 7Eleven, Etsy, Walmart, WePay, Factual, Weibo, and more. StarTree Cloud has enabled even more companies to deploy and operate real-time analytics at scale, including Stripe, Sovrn, Roadie, Just Eat Takeaway.com, Dialpad, Guitar Center, Blinkit, and more.
StarTree recently announced our Series B Funding with investment from GGV Capital, Sapphire Ventures, Bain Capital Ventures, and CRV. We have been named one of The Information's 50 Most Promising Startups and one of CRN's 10 Coolest Cloud Computing Startup Companies of 2022!
What We Do
When you hear “decision maker,” it's natural to think, “C-suite,” or “executive.” But these days, we’re all decision-makers. So, yes, the CEO is a crucial decider, but the franchise owner, the student, or the big box shopper all have important choices to make, too. The difference is, those traditional decision-makers have access to relevant data to guide their thinking. All the others? Flying blind.
Our vision is to change that. We believe every decision-maker should have access to fast, fresh, actionable insights. We’re motivated to unlock what’s possible when you put the right information in the right hands at the right time. Like the restaurant owner who’s able to call in an extra cook because she can see the surge in orders coming. Or the holiday shopper who has plenty of time to pick a different gift for his loved one because he sees his original order is delayed at the moment the supplier registers a procurement delay. Or the use-case we can’t even envision yet, because it is sitting in your data, waiting to be set free.
Exposing timely information to real decision makers in intuitive apps that not only inform, but allow you to act on the information being shared. That’s how we’re unleashing the power of user-facing analytics.
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