Associate Director Product Design (UX, UI, Visual)

The Head of UI/UX will lead Anchanto’s design vision and strategy, ensuring world-class user experiences across our B2B SaaS logistics solutions. The role combines strategic direction, team leadership, and operational excellence to deliver innovative, customer-centric products.

• Define and implement the UX vision: Develop a design strategy aligned with business goals and product roadmaps.

• Translate complex problems: Simplify supply chain challenges (e.g., real-time inventory tracking, network optimization) into intuitive design solutions.

• Advocate for the user: Champion user-centered design across the organization.

• Drive innovation: Leverage trends in AI, ML, and design technologies to enhance competitiveness.

• Measure impact: Establish UX KPIs to demonstrate design’s effect on efficiency, error reduction, and satisfaction.

• Recruit, mentor, and lead a team of UI/UX designers and researchers (internal & external).

• Foster a collaborative, growth-oriented design culture.

• Define and implement UX processes, methodologies, and quality standards.

• Build and scale design systems for a consistent, scalable product experience.

• Manage the end-to-end design lifecycle: research, wireframing, prototyping, testing, and implementation.

• Lead user research to understand behaviors and pain points across supply chain roles.

• Collaborate cross-functionally with product, engineering, marketing, and customer-facing teams.

• Simplify complex data into clear, actionable visualizations and dashboards.

• Ensure designs are responsive, accessible, and optimized for diverse environments (e.g., warehouses, mobile devices).

• Design for varied user contexts—from warehouse operators to managers.

• Develop strategies compatible with legacy systems while delivering a modern UX.

• Simplify multi-stakeholder processes using strong information architecture.

• Balance speed and quality in a fast-paced environment.

• Continuously measure, iterate, and improve designs for performance and usability.

• 12+ years’ experience in UI/UX design for global, digital-first companies.

• Exceptional portfolio showcasing design and storytelling.

• Expertise in tools such as Photoshop, Illustrator, Sketch, Figma.

• Proficiency in prototyping (Keynote, Flinto, Principle, Sketch).

• Understanding of front-end technologies (CSS/HTML, JavaScript, frameworks).

• Strong research skills with ability to turn insights into elegant customer experiences.

• Track record of solving large-scale problems with intuitive design.

• Excellent communication, storytelling, and presentation skills.

• Comfortable working independently and collaboratively in high-paced environments.

• Education: Bachelor’s or Master’s in Design, Web Design, Interaction Design, UI/UX Design, Service Design, Information Architecture, HCI, Human Factors, or equivalent portfolio-based experience.

• Self-motivated, collaborative, and driven by group critique.

• Proven ability to bring clarity to complex problems for diverse stakeholders.