QA & Testing Lead Analyst
Position Overview
The job profile for this position is QA & Testing Lead Analyst.
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Our people make all the difference in our success.
We are looking for exceptional software testers in our PBM Plus Technology Organization. This role will require a tester completing delegated tasks assigned by a supervisor in the Engineering job family and will work on building test cases and automation scripts for Salesforce components in a secure Salesforce Sales Cloud application. They are expected to work closely with Subject Matter Experts, developers, and business stakeholders to ensure that application solutions meet business/customer requirements.
Responsibilities
- Design, develop, and execute functional and automated test cases for Salesforce software applications
- Develop reusable software test scripts using test automation tools like Provar
- Work closely with software engineers, technical product owners, and business partners to understand requirements and translate them into test plans
- Review user stories and requirements to ensure testability and completeness
- Perform functional, regression, integration, and performance testing on Salesforce components
- Validate Salesforce configurations, customizations (Apex classes, triggers, Visualforce, Lightning components), and integrations
- Participate in Agile/Scrum ceremonies including sprint planning, daily stand-ups, and retrospectives
- Ensure test environments are properly set up and maintained
- Implement and follow QA best practices and standards
- Identify areas for test process improvement and implement solutions
- Consults with teammates and business partners in resolving questions during the testing process
- Exercises considerable creativity, foresight, and judgment in conceiving, planning, and delivering testing
- Recognized internally as a subject matter expert on quality assurance
- Participate in root cause analysis and provide recommendations to prevent recurrence of issues
Qualifications
Required Skills:
- Proficiency in QA methodologies, tools, and processes
- Familiarity with Salesforce development and customization components (e.g., Apex, Lightning, Flows)
- Strong communication skills with the ability to clearly report issues and collaborate with team members
- Excellent analytical and problem-solving skills
- Strong desire to learn
Preferred Skills:
- Conga Contract Lifecycle Management (CLM) testing experience a big plus
- Familiarity with API testing using Postman or similar tools
- QA or test automation certifications (e.g., ISTQB, Provar, Certified Selenium Professional) are desirable
- Salesforce certifications such as Salesforce Administrator is a plus
Required Experience & Education:
- 5+ years of software QA experience, with at least 2 years focused on Salesforce testing
- 1+ years software test automation experience
- 4 year University degree in Computer Science, Information Systems, or a related technical discipline
- Experience with test automation tools such as Provar or similar
These two sections will be “standardized” in the JD template and made not editable.
Location & Hours of Work
< >Full-time position, working 40 hours per week. Expected overlap with US hours as appropriate
Primarily based in the Innovation Hub in Hyderabad, India in a hybrid working model (3 days WFO and 2 days WAH)
Equal Opportunity Statement
Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations.
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
