People Operations Manager

We are hiring an experienced People Operations Manager to join our team as we continue to scale our growing teams in India. 

• Minimum 8+ years of progressive HR experience, with at least 3 years in a mid-to-senior HR Generalist role.
• Proven expertise across core HR functions including employee relations, policy implementation, performance management, compliance, and HR operations.
• Design, implement, and manage employee engagement strategies that enhance morale, productivity, and retention.
• Conduct regular engagement surveys, analyze results, and collaborate with leadership to take actionable steps based on feedback.
• Lead recognition programs, wellness initiatives, and cultural celebrations that foster a sense of belonging and inclusion.
• Create and manage internal communication campaigns that keep employees informed, inspired, and aligned with company values.
• Monitor engagement KPIs (e.g., eNPS, retention rates, participation in programs) and prepare monthly or quarterly engagement reports for leadership.
• Partner with business leaders to build people-first practices that improve team cohesion, collaboration, and alignment with company goals.
• Own and enhance onboarding and offboarding experiences to ensure strong first and lasting impressions.
• Act as a culture ambassador, modeling company values and mentoring managers on creating psychologically safe, motivating team environments.
• After the first 90 days, take on HRBP responsibilities for select departments.
• Provide strategic HR support including employee relations, performance discussions, and team development.

• Bachelor’s degree in Human Resources, Business Administration, or related field (MBA/PGDM preferred).
• 8+ years of experience in HR operations, employee engagement, or a similar role preferably in mid to large-sized organizations.
• Strong knowledge of labor laws, compliance practices, and HR policies.
• Proficiency in HRIS platforms (e.g., SAP SuccessFactors, Workday, BambooHR).
• Comfortable taking ownership of workplace operations and employee-facing responsibilities
• Exceptional interpersonal and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• High degree of confidentiality, integrity, and professionalism.
• Prior experience managing a team.

Preferred:

• Experience working in technology, fintech, or global organizations with distributed teams.
• Understanding and strong interest in cryptocurrencies and blockchain industry

Why Join BitGo?

Disrupting an industry takes vision, innovation, passion, technical chops, drive to deliver, collaboration, and execution. Join a team of great people who strive for excellence and personify our corporate values of ownership, craftsmanship, and open communication. We are looking for new colleagues who bring innovative ways of thinking and problem solving, and who want risks to be part of the team that changes the world’s financial markets.

Here are some of the benefits of working at BitGo:

• Competitive salary
• IT equipment support for work
• Meal and commute allowance
• Medical Insurance
• Attractive Well-being allowance (comprised of medical, wellness and fitness aspects)
• Snacks: on-the-house in the Bangalore office
• Great/Talented workforce to learn and grow with

Cryptocurrencies are the most disruptive change the financial services industry has seen in years. Join us and you'll be able to look back and say you were part of the team that transformed investing.

Note: This role requires working onsite (Monday to Friday) at the Bangalore office.

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