HR Manager

Description
Come join a winning team! Here at Imprivata, you'll see a dedicated group of professionals who care about improving healthcare. Our team thrives on collaboration and sharing ideas, whether in a cross-functional meeting or at one of our virtual team-building events.
While we're diverse in our backgrounds and skills, we have much in common. A passion for our mission. A strong sense of integrity. A belief that we're making a positive impact and a commitment to having fun.
We are seeking an HR Manager to join our team. This is a remote opportunity based in Costa Rica.
Job Summary
The HR Manager is a hands-on, consultative role, leading and managing HR initiatives and strategies across Costa Rica. The HR Manager will be involved in benefits administration, employee relations, talent acquisition, performance management, and onboarding. This position will work closely with senior leadership to align HR practices with business goals, ensuring a high-performance culture and fostering employee engagement.
Duties and Responsibilities

• Perform day-to-day benefit administration - respond to employee issues, change reporting, invoice auditing, payment approvals, and communicate benefit information to employees.
• Oversee and administer employee leave of absence requests by partnering with service providers as needed to ensure that all leaves are communicated and processed according to country regulations and company policies.
• Provide guidance on complex HR issues, conduct investigations, disciplinary actions, grievance processes, and conflict resolution.
• Oversee performance management processes, including goal setting, employee reviews, and feedback cycles, to drive employee development and business success.
• Conduct regular 1-1 meetings with respective business heads to provide insights and recommendations based on HR data trends.
• In partnership with the training & development and employee experience teams, identify training needs for teams and individuals.
• Participate in recruitment and talent acquisition strategies and interview candidates to ensure the organization attracts top talent.
• Ensure HR practices comply with Costa Rica employment laws, health & safety regulations, and other applicable standards.
• Manage applicable third-party partners including local service providers, benefit brokers, system vendors, and other consultants.
• Participate in the development and execution of new hire orientation and onboarding, including preparing materials and delivering the company overview and employee benefits.
• Partner with CPO and HR Compliance to write policies, procedures, and processes.
• Attend HR leadership and team meetings, participate in developing HR department goals and objectives.
• Other duties as assigned and required.

Required Qualifications

• Bachelor's degree or equivalent in Business Administration, Human Resources, or related discipline.
• 5+ years of HR experience with a proven track record in HR strategy, employee relations, and Costa Rica employment law.
• Proven experience driving HR projects and initiatives, with knowledge of global best practices, current trends, and market benchmarks in the tech industry.
• Effective communication and interpersonal skills, with the ability to influence and collaborate across all organizational levels.
• Excellent analytical skills and attention to detail, capable of interpreting data and making informed decisions.
• Self-motivated, flexible, and able to manage programs and projects independently in a fast-paced, multitasking environment.
• Demonstrates high integrity and discretion with confidential information.
• Proficient in Microsoft Office and other relevant tools.

At Imprivata, we have a top-notch work environment, developmental opportunities, a competitive total rewards package, and the desire to have fun. If you have the skills and qualifications as we have described above, we want to hear from you!
Imprivata provides equal employment opportunities, regardless of race, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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