Hyatt: EPM Cloud L2/L3 Support CST hrs

8+ years of experience as Oracle EPM Cloud L2 & L3 Support 

Must have Skills-

Hands on L2 and L3 Support experience on Oracle EPM cloud applications PBCS/EPBCS, FCCS, ARCS 

Good understanding of working on on-prem components like ESSBASE, Planning,  FDMEE, HFM, DRM.

Work on tickets / queries raised by users

Proactive monitoring of all the applications across production & non-production environments to ensure availability and resilience

Start & Stop of rundek jobs across all environments

Resolve / data fix – transactions.

Bug-fix in the existing code base as prioritized by Hyatt.

Hands on experience in scripting - PowerShell and Python

Ready to work in US Central time shift i.e. 10 am CST to 7 pm CST (8:30pm IST to 5:30 am IST)

Knowledge of other components like HFR, Calculation Manager, ODI will be an added advantage 

Excellent communication skills

Good team player