The Implementation Lead is responsible for overseeing AMI deployment, managing a team, ensuring compliance with SOPs, and improving business processes.
Accountabilities:
- Overall responsibility for handling continuity of overall AMI deployment and O&M in line to contract requirement.
Major Activities:
- To lead team of Data Analyst, Planning & Quality, Site Engineers, set their KRAs, delegate and monitor responsibilities for design and delivery of AMI system in line to contract requirement.
- Approval of AMI Standard Operating Procedures (SOPs) from DISCOM, rollout with all project partners for compliance.
- Ensure full compliance to AMI SOPs and exhibit zero tolerance to malpractices in line with Apraava Code of Conduct directly and with project partners.
- To lead regular reviews with AMI Implementation Partner and Meter Manufacturer and align project priorities as planned.
- To determine Business process requirements for AMI system, regularly evaluate the efficiency of business processes according to organizational & program objectives and apply improvements.
- Maintain customer centric approach, attend DISCOM project review meeting and handle escalations.
- To monitor project issues in real time & ensure resolution.
- To ensure Operational Go Live of AMI project on time, on budget.
- Daily MIS reporting to stakeholders.
- To Identify & target areas in which a business can improve operation by recommending solutions.
- To ensure strategic capacity planning, conduct interviews, hiring and ensure training to new technical supports staff.
Educational Qualifications:
- Engineering Graduate
Functional Skills:
- Exposure to Energy Distribution Utilities (AMI / AMR Projects would be added advantage).
- Relevant and total years of Experience: 8 – 10 years.
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