About the company
Why We Built Lyric: Supply chains are more critical and complex than ever. Every day, large enterprises navigate trillions of possible decisions that could impact the bottom line. Powerful algorithms and AI can address these problems, yet most organizations struggle to leverage supply chain AI at scale - the current SCM technologies are either rigid, limited scope point solutions or require building custom solutions in-house, which demand immense expertise and investment.
That is—until now.
Enter Lyric: Lyric is an enterprise AI platform built specifically for supply chains, offering the best of both worlds:
Out-of-the-box AI solutions for optimizing networks, allocating inventory, scheduling routes, planning fulfillment capacity, promising orders, propagating demand, building predictions, analyzing scenarios, and more, plus
A platform-first approach that empowers both business and technical users with end-to-end composability—leveraging no-code tools, their own code, or even forking our code to build and refine decision intelligence
With Lyric, enterprises no longer have to choose between flexibility and speed—they get both.
The Mission: We’re building a new era in supply chain with the team best equipped to lead it. With over 20 years at the intersection of supply chain and algorithms, we developed a deep conviction that global supply chains needed something like Lyric. Since our inception in December 2021, that conviction has been validated time and time again.
Today, a growing number of Fortune 500 companies—including Smurfit WestRock, Estée Lauder, Coca-Cola, Nike, and more—are innovating on their own terms with Lyric.
We can’t wait to see what our customers—both current and future—are empowered to build with us next. Come build with us.
Key ResponsibilitiesCustomer Engagement and Solution Leadership
Serve as the lead architect on strategic customer implementations from discovery to go-live
Design end-to-end solutions tailored to customer objectives, leveraging Lyric’s platform capabilities
Lead value-driven discovery sessions and technical design workshops
Build strong, consultative relationships with business and IT stakeholders
Partner cross-functionally with internal delivery, product, and data teams to ensure solution alignment
Platform Architecture and Technical Design
Translate business requirements into integrated solutions using Lyric’s modeling, orchestration, and data science components
Architect modular workflows that balance reusability, flexibility, and performance
Provide hands-on leadership in the design of data pipelines, optimization logic, user interfaces, and KPI frameworks
Ensure all solutions are scalable, maintainable, and aligned with Lyric’s delivery standards
Domain Expertise in One of Three Areas
You must bring deep expertise in at least one of the following:
Modeling and Scenario Analysis
Design and implement models that simulate networks, inventory strategies, and transportation policies. Use Lyric’s composable modeling tools to support scenario-based decision making and optimization.Operational Planning and Execution
Build and enhance workflows for demand planning, replenishment, production scheduling, and fulfillment. Help customers augment or modernize their existing planning systems with intelligent science-driven components.Predictive Intelligence and AI/ML Use Cases
Architect and deploy machine learning models that support forecasting, classification, anomaly detection, or prescriptive decision-making. Work with customer and internal data teams to embed predictive intelligence into operational workflows.
Team Development and Internal Collaboration
Mentor junior consultants and provide architectural guidance across the delivery team
Contribute to reusable design patterns, accelerators, and best practices
Actively share learnings with Customer Success Business Partners (Account Managers) to drive cohesive engagement strategies
Provide feedback loops into Product, Data, and Engineering based on delivery experience
12+ years of experience in supply chain, technology consulting, or SaaS solution delivery
Deep fluency in at least one of the following: simulation modeling, planning and execution systems, or AI/ML use cases
Track record of leading end-to-end architecture and implementation for complex enterprise systems
Familiarity with legacy planning systems and ability to position Lyric as a modern alternative
Exceptional communication skills across business and technical stakeholders
Experience managing delivery scope, aligning roadmaps, and influencing customer strategy
Bonus: Experience building reusable solution templates or scaling delivery practices
