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Sun King

Incentive Automation Lead

Reposted Yesterday
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Remote
Hiring Remotely in India
Mid level
Remote
Hiring Remotely in India
Mid level
Own and automate end-to-end incentive calculation pipelines, translate business rules into auditable data workflows, build monitoring and reconciliation dashboards, ensure accuracy and auditability across multiple products and countries, and partner with Sales, Finance, and field teams to resolve discrepancies and support escalations.
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Job location: Remote in India
About the role:

We are looking for an Incentive Automation Lead to own the end-to-end accuracy, automation, and continuous improvement of Sun King's agent and staff incentive and commission systems. This role sits at the intersection of data, business logic, and stakeholder collaboration — requiring someone who can translate complex incentive rules into reliable automated workflows, identify and resolve discrepancies proactively, and communicate findings clearly to both technical and non-technical audiences.
The ideal candidate brings problem-solving skills, a structured approach to investigating data issues, a data quality-first mindset, and the ability to build trust with field teams and business stakeholders by ensuring incentive outcomes are fair, timely, and well understood.

What you will be expected to do
  • Own the design, maintenance, and continuous improvement of incentive calculation pipelines, ensuring accuracy and consistency across all agent incentive outputs.
  • Own the end-to-end automation of the incentive pipeline.
  • Automate every incentive process to make it event based and not schedule based.
  • Translate business incentive rules and policy changes into automated, auditable data workflows in collaboration with the Data Engineering team.
  • Build and maintain monitoring and alerting systems to proactively detect anomalies in commission outputs before they impact agents.
  • Implement rigorous quality assurance frameworks and reconciliation dashboards to ensure 100% accuracy and auditability for every dollar disbursed.
  • Architect the system to handle multi-line-of-business (Phones, Inverters, LPG) and multi-country complexities without increasing manual overhead.
  • Serve as the final gatekeeper for business logic changes, partner with Sales and Finance VPs to translate new commission structures into scalable technical requirements.
  • Work with Finance, Operations, Payroll managers and field management teams to understand incentive program requirements and ensure data solutions reflect ground-level realities.
  • Equip the teams with right tools and information to handle escalations from the agents.

You might be a strong candidate if you have/are
  • Bachelor's degree in Statistics, Economics, Finance, Computer Science or any quantitative fields. 
  • 3+ years of experience in a data analytics engineer, business intelligence, or incentive operations role.
  • Good proficiency in Python and SQL for data extraction, transformation, and validation.
  • Proficiency in Git and Bitbucket and airflow concepts and usage.
  • Demonstrated ability to investigate complex data discrepancies, form hypotheses, and drive issues to resolution
  • Experience working with BI tools (e.g. Looker, Tableau, Redshift) and translating business into data models.
  • Good stakeholder management skills, comfortable presenting findings to non-technical audiences and managing expectations across multiple teams.
  • Attention to detail with a strong sense of ownership over data accuracy and process reliability.
  • Good written and verbal communication skills, with the ability to document processes clearly and explain incentive logic to field teams.
  • Adaptable and able to thrive in a fast-paced, cross-functional environment.
  • Prior experience in incentive design, commission operations, or agent-facing programs is a strong plus.
  • Enthusiasm for mentoring others and building team capability around incentive data literacy.

What Sun King offers
  • Professional growth in a dynamic, rapidly expanding, high-social-impact industry
  • An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.
  • A truly multicultural experience: You will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
  • Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun King Center for Leadership.

About
Sun King is the world’s leading off-grid solar energy company, combining cutting-edge product design, fintech, and field operations to deliver energy access for the 1.8 billion people who live without an affordable and reliable electric-grid connection.Sun King has built a new kind of energy utility: distributed, green, customer-centric, and affordable. We bring clean, reliable, decentralized energy directly into people’s lives — from solar kits that provide first-time energy access to multi-kilowatt systems that serve both off-grid users and grid-connected customers powering larger homes, schools, hospitals, farms, offices, and light manufacturing.Already, 25 million homes and businesses rely on Sun King for electricity supply and the appliances and services it enables: lighting, televisions, fans, refrigeration, and smartphones. Sun King combines energy generation, energy-efficient appliances, installation, and financing into one seamless offering. Think of it as a distributed utility, designed for wherever energy is needed and designed to scale with its users as incomes and energy needs grow.Sun King makes solar products affordable to low-income households and businesses via ‘pay-as-you-go’ (PAYG) purchase financing. Sun King installs solar after customers pay a small deposit. Customers then make small, manageable payments of as little as US $0.14 a day via mobile money or cash.Instead of paying for expensive, polluting, and health-damaging kerosene for lighting or diesel for power, customers unlock savings through accessing solar power and after one to two years of payments, customers own their solar equipment outright.Sun King collects payments digitally through mobile money systems and its 35,000 field agents — over 1 million payments each day. To date, Sun King has extended more than $1.4 billion in PAYG loans to customers.Sun King began by powering homes and businesses with solar systems delivered through PAYG financing. Now, we’re using the same model to make smartphones and clean cooking equipment affordable: helping households connect to the digital economy and transition from wood-based fuels to modern, sustainable alternatives.Sun King employs 3,500 full-time staff in 14 countries, with specialties spanning product design, data science, logistics, customer service, sales, software, operations, and more — all with a passion to serve off-grid families. Sun King is committed to gender diversity in the workplace. Women represent 42% of Sun King’s workforce.

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