Candidate Experience Specialist
Contract : 12 months
Location: Bangalore
About Toast :
Toast empowers restaurants of all sizes to build great teams, increase revenue, improve
operations, and delight guests. We pair our deep understanding of the restaurant industry with
powerful cloud based software and restaurant-grade hardware to deliver an intuitive, all-in-one
platform, across point of sale, guest marketing, digital ordering & delivery, and payroll & HR
(Job Summary)
We are looking for a highly organised and detail oriented Interview Scheduler to join our
Candidate Experience Team. In this role, you will be responsible for co-ordinating interviews
between candidates and hiring managers, ensuring a smooth and efficient interview process.
You will play a key part in providing an exceptional experience for our candidates while
supporting our recruiting efforts.
(Responsibilities)
● Recruitment Coordination: Assist with the coordination of recruitment activities,
including scheduling interviews, assessments, and pre-employment checks.
Coordinate travel arrangements and logistics for candidates, as needed. Ensure a
smooth and efficient recruitment process by maintaining communication with
candidates, recruiters, hiring managers, and other stakeholders.
● Candidate Experience: Serve as a point of contact for candidates throughout the
recruitment process. Provide timely and professional communication to candidates,
responding to inquiries, providing updates, and ensuring a positive candidate
experience at every touchpoint. Collect feedback from candidates to identify areas for
improvement and enhance the overall candidate experience.
● Interview Support: Coordinate interview schedules, reserve interview rooms, and
arrange necessary resources. Provide candidates with interview details, including
logistics, interviewers' information, and interview formats. Ensure a smooth interview
experience for candidates by addressing any questions or concerns.
● Employer Branding: Support employer branding initiatives by ensuring a positive and
consistent candidate experience. Contribute to the development of recruitment
marketing materials, such as job descriptions, job advertisements, and company
profiles.
● Compliance and Documentation: Stay updated on relevant employment laws,
regulations, and compliance requirements. Ensure recruitment processes align with
legal and ethical standards. Maintain accurate and organized recruitment
documentation, including candidate records, consent forms, and recruitment-related
communications.
(Requirements)
● 3+ years experience as a Recruitment Coordinator, Candidate Experience Specialist, or
a similar role within a recruitment team.
● Familiarity with Applicant Tracking Systems (ATS) and other Interview Scheduling
Tools (e.g. GoodTime)
● Proven ability on handling virtual interview platforms (e.g. Zoom)
● Exceptional organizational and time management skills, with the ability to manage
multiple priorities and meet deadlines.
● Strong attention to detail and accuracy in data management with an ability to handle
confidential information.
● Excellent communication skills both written and verbal, with a focus on providing a
positive candidate experience and an ability to engage with a wide variety of
stakeholders.
● Customer service mindset with a commitment to delivering exceptional service to
candidates and internal stakeholders.
● Strong interpersonal skills and the ability to build relationships with candidates,
recruiters, and hiring managers.
● Understanding of employment laws, regulations, and best practices related to
recruitment and candidate management..
If you are a pro-active, detail-oriented individual who thrives in a fast paced environment and
enjoys coordinating logistics, we encourage you to apply for this position in our Candidate
Experience Team.
We are Toasters
Diversity, Equity, and Inclusion is Baked into our Recipe for Success.
At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.
The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.
Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.
Bready* to make a change? Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].
