Infrastructure Engineer III - Linux Ops/SRE

Job Description
You belong to the top echelon of talent in your field. At one of the world's most iconic financial institutions, where infrastructure is of paramount importance, you can play a pivotal role.
As an Infrastructure Engineer III at JPMorgan Chase within the Infrastructure Platforms, you utilize strong knowledge of Operating Systems specifically Red Hat Enterprise Linux, and technical processes within the infrastructure engineering discipline. Apply your technical knowledge and problem-solving methodologies across multiple applications that run on the Linux estate.
Job responsibilities

• Utilizes technical expertise and problem-solving techniques to enhance large-scale system operations, while ensuring comprehensive monitoring of operating systems.
• Resolves most nuances and determines appropriate escalation path.
• Executes conventional approaches to build or break down technical problems.
• Drives the daily activities supporting the standard incident resolution process.
• Partners with application and infrastructure teams to identify potential stability and capacity risks and govern remediation statuses.
• Handles major incidents, conducts root cause analysis, and implements scheduled changes within the Linux infrastructure.
• Maintains the overall health of the system and oversees risk management and control measures in the environment.
• Adds to team culture of diversity, equity, inclusion, and respect.

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 3+ years applied experience
• Hands on experience in managing large-scale Linux infrastructure, ideally within a financial institution.
• Proficient in Red Hat Enterprise Linux (RHEL) administration, with experience in capacity management, business continuity planning and execution, and engineering, complemented by strong troubleshooting skills.
• Deep knowledge of one or more areas of infrastructure engineering such as operating systems [Linux], hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, or performance assessments.
• Deep knowledge of one specific infrastructure technology and scripting languages (e.g., Scripting, Python, Ansible, etc.).
• Drives to continue to develop technical and cross-functional knowledge outside of the product.
• Proficient in multiple infrastructure technologies and have the operations skills to identify and mitigate difficult and complex technical problems.
• Ability to articulate to more experienced management a technical strategy in clear, concise, understandable terms.
• Experience with capacity management, resiliency, and business continuity planning and execution
• Working experience in Financial Institutions, Knowledge of Linux System Administration, DevOps and Site Reliability Engineer related experience.
• Good knowledge in Splunk, Prometheus, and Grafana.

Preferred qualifications, capabilities, and skills

• Experience working on multiple service improvement programs and able to prioritize workloads.
• Experience with multi-tiered application architecture and a proven track record of developing and implementing IT strategy and plans.
• Familiarity with agile development methodologies and development tools such as JIRA, GIT, and Bitbucket.
• Experience or certification on AWS will be an added advantage.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.