Lead design and delivery of network, public cloud (Azure/AWS), and hybrid infrastructure solutions. Own service quality, SLAs, vendor management, and regional project coordination across India and Asia. Drive infrastructure strategy, capacity planning, automation, and stakeholder collaboration to ensure scalable, secure, cost-effective operations.
Purpose of the Role
We are seeking a highly skilled and motivated Solution Architect / Service Delivery Manager to lead and develop infrastructure services across Network, Public Cloud, and Capacity domains.
This role combines technical architecture, service ownership, and project coordination, ensuring high-quality service delivery while supporting ongoing transformation initiatives across India and Asia.
Key Responsibilities
Solution Architecture & Design
- Design and develop infrastructure solutions covering:
- Network services (WAN, LAN/WiFi, SD-WAN, connectivity)
- Public cloud platforms (Azure, AWS)
- Capacity and hybrid infrastructure
- Ensure scalability, security, and cost-efficiency of solutions
- Contribute to infrastructure strategy, standards, and roadmaps
Service Delivery Management
- Own end-to-end delivery of infrastructure services in assigned scope
- Ensure service quality, performance, and continuous improvement
- Act as the primary interface between business, IT, and service providers
- Manage SLAs, KPIs, and vendor performance
Project Coordination (India & Asia)
- Coordinate and lead infrastructure-related projects in the region
- Ensure alignment with global architecture and governance
- Collaborate with regional and global stakeholders
- Track progress, risks, and dependencies
Vendor & Stakeholder Management
- Manage technical collaboration with partners and suppliers
- Drive accountability, cost optimization, and service improvements
- Work closely with internal teams, including cloud, network, and security
Operational Excellence
- Ensure infrastructure stability, security, and compliance
- Support lifecycle management and capacity planning
- Drive automation, standardization, and modernization initiatives
Experience & Qualifications
- Bachelor’s degree in IT, Computer Science, or related field
- 8+ years of experience in IT infrastructure (network and/or cloud)
- Proven experience in:
- Solution architecture
- Service delivery management
- Infrastructure projects
- Strong understanding of:
- Networking (WAN, LAN, firewalls, VPN)
- Public cloud (Azure and/or AWS)
- Hybrid infrastructure environments
Skills & Competencies
- Strong leadership and coordination skills
- Excellent stakeholder communication (global environment)
- Ability to balance strategic thinking with hands-on execution
- Problem-solving mindset with a focus on continuous improvement
- Experience working with global delivery and vendor models
What We Offer
- Opportunity to work in a global infrastructure transformation program
- Exposure to modern cloud and hybrid technologies
- Collaborative international environment
- High-impact role with strong ownership
Key areas:
- Infrastructure architecture (network + cloud)
- Service delivery ownership
- Project coordination across Asia
- Vendor and stakeholder management
We expect:
- Strong experience in infrastructure, networking, and/or cloud
- Proven track record in service delivery and/or architecture roles
- Ability to manage projects and stakeholders in a global setup
Similar Jobs
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
Manage end-to-end collections and accounts receivable processes, prioritize and resolve overdue balances, investigate billing disputes, collaborate with cash application, support period close, drive DSO improvements, ensure SOX compliance, and mentor junior analysts.
Top Skills:
HighradiusExcelNetSuiteSalesforce
Fintech • Professional Services • Consulting • Energy • Financial Services • Cybersecurity • Generative AI
The role involves supporting PMO functions through reporting, financial controls, capacity tracking, and governance in the Banking domain. Responsibilities include designing dashboards, managing financial performance, and coordinating planning activities.
Top Skills:
ClarityConfluenceGpdmJIRAPower BI
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
The Quality Engineering Manager role involves managing quality assurance processes, ensuring high-quality releases, and coordinating cross-team delivery in a health technology setting.
What you need to know about the Pune Tech Scene
Once a far-out concept, AI is now a tangible force reshaping industries and economies worldwide. While its adoption will automate some roles, AI has created more jobs than it has displaced, with an expected 97 million new roles to be created in the coming years. This is especially true in cities like Pune, which is emerging as a hub for companies eager to leverage this technology to develop solutions that simplify and improve lives in sectors such as education, healthcare, finance, e-commerce and more.
