SUMMARY OF ROLE
As a member of the Isolation Valves Oracle IT organization, the Oracle Order Management Business Analyst provides functional and technical support and expertise on Oracle Quote, Order and Pricing module for our Oracle single instance sites worldwide. This person, as well as their manager, will become our subject matter expert on Order Management business processes, including Quotation, Order management and Pricing and their integration points with other process areas, with a first focus on APAC region.
The role will provide support to sites that are in production, manage new enhancements and ensure common processes and best practices across sites, review global instance changes. The role will also have a particular focus on new implementations and support for the APAC region, but will also support other regions where required.
JOB RESPONSIBILITIES
- Provide application support to the Oracle Order management module (ASO, ONT, Pricing), as well as Pricing integration with Vendavo software
- Continuous review of Quote/Order processes and configuration to increase stability, speed and reduce support calls
- Work with group support teams on issue resolutions: Emerson Application Support Group, DBA, Community of practices…
- Develop strong relationship with business process owners and in particular the ISV Pricing team
- Work with Sales Leadership team to develop enhancements to support business process changes and improvements, organizational changes
- Facilitate discussions with end-users to translate business requirements into functional specifications
- When changes are required, manage the Request for Change process (RFC, FRS, TRS)
- Develop and maintain global system and process documentations
- Participate in Emerson related community of practices meetings and global projects
- Support B2B initiative implementations such as MyEmerson (online store) or any EDI (BTAB, CIH…)
- Develop global training material, provide training to key users (train the trainer) together with Business Process Managers
- Ensure compliance (i.e., trade and export, Sarbanes Oxley) in all aspects of implementation specifically related to their functional area
- Drive creation of testing scripts for our Quality Control & Quality Service team in their functional area, support regression testing where not covered yet by script.
- Provide guidance on reporting, help developing new reports where required using existing reporting tools (Noetix, ADW… )
- Actively participate to new site implementations: provide expertise in functional area, best practices and global processes, assist during testing phases, review any change requests
- Work with other functional BAs where required to review change implications and E2E processes
- Recognize and report risks and weaknesses of processes and escalation if necessary.
- Actively participate on ISV journey to Oracle Cloud (Fusion)
REQUIRED QUALIFICATIONS AND EXPERIENCE
- Bachelor’s degree plus a minimum of 5 years of experience or Master Degree with a minimum of 3 years of experience in business information systems or related areas
- Order management background with a detailed understanding of quote and pricing processes
- Minimum of 3 years’ experience supporting Order management processes / applications in an Oracle environment
- Must have a solid business understanding of Quote, Order and pricing
- Must have a solid understanding of the interactions among Oracle modules within an ERP environment.
- Must have a minimum of 3 years of SQL experience,
PREFERRED QUALIFICATIONS AND EXPERIENCE
- Previous experience in Oracle code development (PL/SQL) is a plus.
- Experience with Noetix reporting tools is a plus
- Experience with Vendavo Pricing software is a plus
Our Culture & Commitment to You
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
About Us
WHY EMERSON
Our Commitment to Our People
At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.
We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.
At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.
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ABOUT EMERSON
Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.
With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.
We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!
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