IT Application Owner, AVP

Job Title: IT Application Owner, AVP

Location: Pune, India

Role Description

• The IT Application Owner (ITAO) is responsible for Application Management and Governance task. They follow several possible service delivery approaches, acknowledge interference with the IT application’s life cycle and assist with incorporating the adopted approach into best practice.  The ITAO is aware of the gap in the current infrastructure solutions and where industry innovations are along the maturity lifecycle. They work with application stakeholders to improve the infrastructure, ensuring compliance with the technical roadmap.
• The ITAO has a sound knowledge of development methodologies and the IT policies necessary to perform effectively in the organization, aligned to the bank’s appetite for risk.
• The ITAO acts to improve safety and security of the application, compliance with regulations, policies, and standards, enhance operational readiness, and ease maintenance of the environment for delivering change into production.
• The ITAO supports the bank’s audit function in the remediation of audit points and self-identified issues to reduce risk. The ITAO is responsible for producing and maintaining accurate documentation on compliance with methodologies, IT policies and IT security requirements. The ITAO interacts with and influences colleagues on the governance of IT platform reliability and resilience.
• The candidate should have experience in GCP technology. Should be hands on and be able to work independently requiring minimal technical/tool guidance. The candidate will extensively make use and apply Continuous Integration tools and practices in the context of Deutsche Bank’s digitalization journey.

What we’ll offer you

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy.

• Best in class leave policy.
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above

Your key responsibilities

• Ensure Application Stability and Performance: Oversee the structural availability, stability, and performance of applications in your domain (PRD, UAT, SIT).

• Organize Level 3 Support and align/organize Level 2 Support: Collaborate with development teams to organize Level 3 support for the application and align with Service Operations/SO to organize Level 2 support (or setup L2 support in case this couldn’t provided by SO)

• Policy Compliance: Ensure policy compliance and take ownership of projects necessary for compliance, such as security monitoring.

• Technical Roadmap Management: Manage the technical roadmap, including technology compliance, and estimate/budget capacity needs.

• AI Risk Management: Identify and proactively manage risks generated from AI usage in the bank, ensuring responsible AI practices are followed.

• Project Participation: Participate in Domain Expert Meetings and contribute to project cost estimates, including "Run the Bank" and total application cost.

• Define Non-Functional Requirements: Ensure project teams incorporate non-functional requirements in their projects.

• Validate Deliverables: Validate deliverables for all projects/changes, such as test plans and analysis documents.

• Knowledge and Documentation: Ensure the availability of all necessary application/service knowledge and documentation.

• Audit Collaboration: Work closely with Audit Teams to avoid delays or escalations related to non-compliance.

• Infrastructure Responsibility: Take responsibility for access and other infrastructure-related topics.

• Stakeholder Engagement: Engage and manage multiple stakeholders to ensure regulatory compliance, smooth operations, and a sound development lifecycle. This includes Business, Security, Development, Test (QA), IT Support, Finance, external Vendors, and Architecture.

• Compliance with IT Policies: Ensure the application is compliant with the company's IT policies based on regulatory requirements.

• Service Availability and Stability: Be accountable for high service availability and stability, while managing projects for maintenance or enhancements.

• DevOps Facilitation: Facilitate a DevOps approach by setting up monitoring, configuring deployment-automation tools, preparing software packages, raising and implementing changes, and managing certificates and software licenses.

• Technical Performance Monitoring: Monitor the technical performance of applications (Response Times, Error Rates, Memory/Storage Usage) and address issues.

• Strategic Planning: Conduct strategic planning for the applications in scope.

• Change Management: Ensure changes to applications are fully aligned with DB standards and regulations, guaranteeing system stability and smooth transitions to production.

• Technical Project Management: Manage technical projects to maintain required service levels.

• Go Live Transitions: Contribute to Go Live transitions.

• Operational Collaboration: Collaborate with Support entities to ensure proper operational levels for the application.

• Capacity Management: Follow up on infrastructure capacity management.

Your skills and experience

• ITIL Framework: Knowledge and certification in the ITIL framework.

• IT Service Management and Cloud Technologies: Experience in IT Service management processes and cloud technologies.

• Educational Background: A bachelor’s degree in computer science or equivalent.

• Distributed Development Teams: Experience working with distributed development teams – especially between Europe (Germany and Romania) and India - and familiarity with the Software Development Life Cycle (SDLC).

• Communication Skills: Excellent written and verbal communication skills at all levels, including senior management.

• Audit and Compliance: Experience with audit and compliance, AI/ML ethics & regulation, continuous integration, and DevOps tools.

• Cloud Knowledge: High-level knowledge of Cloud (IaaS, PaaS, SaaS) and the ability to work on tight deadlines.

• DevOps Tools: Skills in utilizing GitHub CI, Jenkins, TeamCity, Ansible, and experience building CI/CD pipelines.

• Source Control and Monitoring Tools: In-depth knowledge of source control (preferably GitHub, Bitbucket) and working knowledge of environment monitoring tools such as Prometheus, Grafana, Geneos, AppDynamics, and New Relic.

• Infrastructure as Code: Knowledge of Infrastructure as Code (Terraform), SQL, and relational databases.

• Enterprise-Scale Development: Basic exposure to delivering good quality code within enterprise-scale development and hands-on experience with cloud security and operations.

• Financial Services: Knowledge gained in Financial Services environments and practical knowledge of database systems and structures.

• AI and Data-Centric Applications: Experience in managing AI and data-centric applications.

• Unix/Linux: Strong knowledge of Unix/Linux including commands and shell scripting.

• Analytical and Conceptual Thinking: Excellent analytical and conceptual thinking skills.

• Agile Delivery Teams: Strong independence and initiative, ability to work in agile delivery teams.

How we’ll support you

• Training and development to help you excel in your career

• Coaching and support from experts in your team

• A culture of continuous learning to aid progression

• A range of flexible benefits that you can tailor to suit your needs

About us and our teams

Please visit our company website for further information:

https://www.db.com/company/company.html

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.