IT Network Engineer

Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. We are proud to inspire creativity, foster belonging, support collaboration, and encourage wellness. At Perforce, you’ll work with and learn from some of the best and brightest in business. Before you know it, you’ll be in the middle of a rewarding career at a company headed in one direction: upward.  

With a global footprint spanning more than 80 countries and including over 75% of the Fortune 100, Perforce Software, Inc. is trusted by the world’s leading brands to deliver solutions for the toughest challenges. The best run DevOps teams in the world choose Perforce.  

Responsibilities:

• Performs analytical, technical and administrative work in the planning, design, installation and on-going administration of network devices, security, wireless, computers, printers, telephony, storage and electronic communication systems
• Help define, implement, and measure network performance of IT service delivery, and implement change management to ensure responsive and quality internal and external customer support
• Develop and implement end-user training programs for network related functions, VPN software and services. This includes the development and continuous maintenance of content for internal support sites on Perforce’s intranet.
• Identify, manage and push for timely resolution of issues that require escalation to software and hardware vendors. Reviews and ensures compliance with vendor contracts for related services
• Effectively communicate changes in infrastructure, service outages and organizational updates to employees and management.
• Ability to perform other IT responsibilities as directed by management

Requirements:

• BS/BA in Engineering, Computer Science, IT or related field
• Minimum 5 years experience in a network administrative role, involving setting priorities and leading infrastructure projects to successful on-time and on-budget completion
• Excellent verbal and written communication skills
• Prior experience managing global enterprise networks, DNS, DHCP, email, storage, and backup issues
• Strong network security background: design, implement and maintain firewall and DMZ infrastructure including security architecture
• Network routing design and implementation experience, including BGP and MPLS
• Experience maintaining Cisco LAN and WLAN hardware (NX-OS and FCoE a plus)
• Experience with design, implementation and maintenance of enterprise telephony and electronic communication systems (VoIP, instant messaging and video conferencing)
• Strong familiarity with remote network management of globally dispersed offices, including experience with network monitoring and management software
• Ability to implement and follow global IT service management and helpdesk best practices (ITIL, etc.)
• Excellent organizational, decision-making and communications skills. Proven ability to communicate technical concepts to non-technical personnel and management
• Strong familiarity with Mac OS X, Windows and UNIX operating systems (Linux, FreeBSD) including open-source and commercial open-source technologies
• Strong experience in executing multiple concurrent technical projects, including project planning, scheduling and management
• Knowledge of Perforce SCM a plus
• Availability to work for up to 40 hours a week in our colocation facility or other remote locations to perform job related tasks

Come work with us! Our team members are valued for their contributions, introduced to new opportunities, and rewarded well. Perforce combines the experience and rewards of a start-up with the security of an established and privately held profitable company.

If you are passionate about the technology that impacts our day-to-day lives and want to work with talented and dedicated people across the globe, apply today!

www.perforce.com

Perforce Software is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, family or relationship structure, military service and veteran status, physical or mental disability, genetic information, gender identity, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Perforce Software's management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs, and general treatment during employment.