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Aspect Ratio

IT Support Engineer

Sorry, this job was removed at 06:05 a.m. (IST) on Monday, Oct 19, 2026
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In-Office
Pune, Maharashtra, IND
Mid level
In-Office
Pune, Maharashtra, IND
Mid level

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Provide IT helpdesk support, troubleshoot laptops, accounts, passwords, and applications, and install and update authorized software. Maintain IT asset and software license inventories, coordinate asset maintenance with vendors, and proactively assess systems for stability. The role also requires adherence to organizational processes, compliance requirements, and collaboration with various teams to resolve technology needs.
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About the Role

We are looking for a proactive and hands-on IT Support Engineer to serve as a point of contact for all technology-related needs within the organization.

Key Responsibilities

•        Manage IT helpdesk tickets and provide timely resolutions

•        Laptop and application setup and troubleshooting issues such as account lockouts and password reset

•        Install, configure, and update authorized software applications as per organizational policies and following due process

•        Maintain inventory of IT assets and software licenses and manage allocations

•        Perform maintenance of IT assets as required, coordinating with vendor where necessary

•        Proactively perform support activities and assessments to maintain stability



Requirements
Required Skills & Qualifications

•        M365 Admin certifications or experience

•        Experience with IT troubleshooting

•        Solutioning mindset, willing to coordinate with various teams and aligning on solution

•        Attention to detail and following processes correctly to ensure compliance

•        Working knowledge of MS Excel

 

Preferred Qualifications

•        Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent practical experience).

•        2–4 years of experience in an IT support or systems administration role

•        Industry certifications such as Microsoft 365 Certified: Exchange / Intune / SharePoint administrator.

•        Prior experience working in an IT services or consulting company



Aspect Ratio Pune, Mahārāshtra, IND Office

33, Pune Nagar Road, Viman Nagar, Pune, Maharashtra , India, 411014

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