JIRA ADMIN SUPPORT

Key Responsibilities:

System Administration: Configure Jira schemes (projects, workflows, fields, screens, permissions) and perform routine maintenance.

Customization & Automation: Develop scripts (e.g., Groovy) for automating tasks and enhancing functionality.

Troubleshooting & Support: Monitor system performance, resolve user issues, and manage integrations with tools like Confluence or Bitbucket.

Training & Best Practices: Provide support, conduct workshops, and document procedures for users.

Upgrades & Security: Patch systems, perform migrations, and ensure data security.

Responsibilities

Key Responsibilities:

System Administration: Configure Jira schemes (projects, workflows, fields, screens, permissions) and perform routine maintenance.

Customization & Automation: Develop scripts (e.g., Groovy) for automating tasks and enhancing functionality.

Troubleshooting & Support: Monitor system performance, resolve user issues, and manage integrations with tools like Confluence or Bitbucket.

Training & Best Practices: Provide support, conduct workshops, and document procedures for users.

Upgrades & Security: Patch systems, perform migrations, and ensure data security.

Qualifications

Required Qualifications & Skills:

Experience: 3-5 years of experience as a Jira Administrator, ideally managing large-scale, enterprise instances.

Technical Skills: Deep understanding of JIRA Configuration, Workflows, ScriptRunner/JSO Automation, and JQL.

Methodologies: Strong knowledge of Agile (Scrum/Kanban) processes.

Soft Skills: Strong communication, analytical, and problem-solving abilities

About UsAt Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus.
Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.
We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.