Administer and maintain Jira Software, Jira Service Management, and Confluence; optimize workflows, screens, custom fields, and automation; maintain integrations; provide ITIL-based Jira technical support; manage access control, audits, upgrades, and change implementations; document processes and transfer knowledge; advise users on appropriate Atlassian apps.
JIRA Support Dev Job Description
- Platform Administration & Maintenance: Jira Software & Jira Service Management admin, AND CONFLUENCE, user access, configurations
- Enhancements & Optimization: Jira workflows, screens, custom fields, and automation rules.
- Integrations: Maintain and enhance existing integrations
- Process Support: Provide technical support and problem resolution for Jira-related issues based on ITIL best practices
- Governance & Change Management: Access control, audits, change implementation, upgrades
- Documentation & Knowledge Transfer
- Provide guidance on using the right apps to the users.
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What you need to know about the Pune Tech Scene
Once a far-out concept, AI is now a tangible force reshaping industries and economies worldwide. While its adoption will automate some roles, AI has created more jobs than it has displaced, with an expected 97 million new roles to be created in the coming years. This is especially true in cities like Pune, which is emerging as a hub for companies eager to leverage this technology to develop solutions that simplify and improve lives in sectors such as education, healthcare, finance, e-commerce and more.
