Provide L2 cloud operational support for AWS environments: assess business impact, perform initial troubleshooting, remediate issues via data or application tools, support deployments, and coordinate with development teams to resolve software bugs.
Location: Bangalore
Job Summary:
We are looking for a skilled Cloud Operations Engineer with expertise in AWS Cloud, Kubernetes, Docker, and related technologies. The successful candidate will be responsible for providing level 2 cloud operation support, including business impact assessments, initial troubleshooting, data manipulation, application tool support, and coordination with development teams for software and bug fixes. This role is essential in ensuring the smooth operation of our cloud environments and supporting our asset management applications.
Key Responsibilities:
Cloud Operations Support:
- Provide level 2 support for cloud operations, focusing on AWS Cloud environments.
- Perform business impact assessments through customer interactions.
- Conduct initial troubleshooting and analysis of issues affecting cloud operations.
- Remediate issues through data manipulation or application tools.
- Coordinate with development teams to manage and resolve software bugs and fixes.
Technology Expertise:
- Utilize Kubernetes and Docker for container orchestration and management.
- Employ Python scripting for automation and troubleshooting tasks.
- Leverage Datadog for monitoring and logging.
- Manage build and deployment processes using Maven and Jenkins.
- Oversee deployment activities using uDeploy.
Collaboration and Communication:
- Interact with customers to assess and address business impacts.
- Work closely with development teams to coordinate fixes and improvements.
- Ensure effective communication and documentation of issues and resolutions.
Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
Skills:
- Strong experience with AWS Cloud services and architecture.
- Proficiency in Kubernetes and Docker for containerization and orchestration.
- Experience with Python for scripting and automation.
- Familiarity with Datadog for monitoring and observability.
- Knowledge of Maven, Jenkins, and uDeploy for build and deployment processes.
- Ability to perform business impact assessments and troubleshoot cloud-related issues.
- Excellent communication skills for interacting with customers and development teams.
Similar Jobs
Artificial Intelligence • Big Data • Cloud • Information Technology • Machine Learning • Software
Drive pre-sales engagement and technical enablement with global MSP partners, lead demonstrations, POVs, and value workshops, support complex enterprise deals, partner on pipeline and account planning, provide product feedback to roadmap, and deliver partner-facing thought leadership and content.
Top Skills:
CloudItilItsmMicrosoft 365NexthinkService DeskWindows 11
Cloud • Security • Software • Cybersecurity • Automation
As a Business Development Representative, you'll lead outreach to potential accounts, generate qualified meetings, and collaborate with marketing and sales teams to identify prospects and opportunities.
Top Skills:
Linkedin Sales NavigatorOutreach.IoSalesforce
Cloud • Information Technology • Security • Software • Cybersecurity
The Country Director will lead Cloudflare's operations in SAARC, driving revenue growth, customer service, and team effectiveness while collaborating across functions in the region.
What you need to know about the Pune Tech Scene
Once a far-out concept, AI is now a tangible force reshaping industries and economies worldwide. While its adoption will automate some roles, AI has created more jobs than it has displaced, with an expected 97 million new roles to be created in the coming years. This is especially true in cities like Pune, which is emerging as a hub for companies eager to leverage this technology to develop solutions that simplify and improve lives in sectors such as education, healthcare, finance, e-commerce and more.
