Lead Analyst - Product Support (Java Support, SQL)

As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company, and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?

About the role:

This position will work closely with client to resolve product enquiries for Trade Complaince tool. Resource will manage client tickets, application monitoring for stability checks and will also be responsible to automate the recurring manual activities. Resource should have good communication skills and should be able to work in collaboration with multiple teams across geographies

About the team: 

In today’s highly competitive private equity market, firms must not only deliver superior returns, but also respond to more stringent reporting requirements and increasing demands for information – both from within and outside their organization. Throughout the industry there is mounting pressure on organizations to do more, requiring a clear technology strategy that not only addresses the demands of today, but also enables the growth and performance of tomorrow

What you will be doing:

• Analyses the data and find the root cause of the problem in case of any issues on production application environment.
• Providing support on requests as per priority/severity created in ticketing tool as part of daily operations support.
• Consulting with the software development team, internal users, and clients to improve application performance.
• Providing the resolution to the client on the issue reported by analyzing the logs and JAVA code.
• Analyzing the data by querying the SQL server and provide the fixes to the clients.

What you will need:

Knowledge / Experience

• Hands on Experience in Java OOPS
• Good Understanding of Spring MVC, Spring Frameworks of designing the J2EE Application
• Should be able to understand and debug the code using the IDE
• Should be able to troubleshoot configuration (Jboss server/TOMCAT) issues with deployed applications
• Should know the basic of the XML (configuration file)
• Should be able to understand and debug on Java/J2EE platform

Skills

• Should know the basics of JAVA, Spring MVC, Spring Frameworks, Hibernate
• Should be able debug SQL performance related issue
• Should be able write sql queries with all types of join and group by
• Should be comfortable using SQL built in functions
• Should be able to debug complex sql scripts, procedures, views and functions.
• Should be comfortable with Microsoft SQL Server Management Studio

What we offer you:
At FIS, you can learn, grow and make an impact in your career.

• Extensive Health Benefits Program along with the Family Protection Plan
• Best-in-class career mobility options across the globe
• Award-winning learning offerings for career development
• Adaptable home - office work model
• Opportunity to work with global teams and clients

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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