We are seeking an experienced and visionary Lead Architect with over 15 years of experience in Product Development and Architecture. This leadership role requires a seasoned professional to lead architectural discussions, drive innovation, and oversee the design and implementation of complex telecom solutions. The successful candidate will collaborate with internal and external stakeholders to align technical solutions with business goals while fostering innovation and mentorship within the architecture team.
Key Responsibilities:
- Lead Architectural Discussions: Define and drive architectural decisions for telecom product development by collaborating with stakeholders to establish and document solution requirements.
- End-to-End Solution Ownership: Architect, design, and document complex systems, ensuring seamless integration of CSG and third-party products.
- Technical Vision: Define and communicate the overall technical vision and solutions architecture, aligning with business objectives.
- Innovation and Research: Identify and drive innovation opportunities, researching emerging technologies to enhance product capabilities.
- Architectural Alignment: Ensure architectural solutions are scalable, robust, and aligned with the organization's strategic goals.
- Team Leadership: Lead, mentor, and support the architecture team, fostering professional growth and collaboration.
- Oversight and Guidance: Conduct architectural reviews, guide development teams, and ensure high-quality solution delivery.
- Framework Development: Design frameworks, systems, and processes that establish compatibility across hardware and software platforms.
- Problem-Solving: Identify, analyze, and resolve system design weaknesses, ensuring optimal performance and reliability.
- Strategic Contribution: Influence the development of future products by contributing to architectural frameworks used across multiple systems.
Key Skills and Qualifications:
- 15+ years of experience in Product Development and Architecture with a strong focus on architecture and technology leadership, preferably Telecom.
- Proven expertise in architecting, designing, and implementing complex systems in a telecom environment.
- Exceptional ability to define processes for technical platforms and system specifications.
- Deep understanding of hardware/software compatibility, system interfaces, and business application prototypes.
- Strong problem-solving and analytical skills with a track record of resolving system design challenges.
- Effective communicator capable of articulating technical vision to diverse stakeholders.
- Experience leading and mentoring architecture teams, fostering innovation and collaboration.
- In-depth knowledge of emerging telecom technologies and trends.
Preferred Skills:
- Experience in cloud technologies (e.g., AWS, Azure, or Google Cloud).
- Familiarity with microservices architecture and containerization technologies (e.g., Docker, Kubernetes).
- Expertise in Agile development methodologies and tools.
Additional Information:
- Opportunity to lead strategic initiatives and influence the future of telecom product development.
- Work in a dynamic and collaborative environment with industry-leading professionals.
Location(s):
India RemoteMalaysia RemoteAccommodation:
If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at [email protected]. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.
Our Guiding Principles:
Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.
Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.
Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.
Our Story:
CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.
By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here.

