Lead workshops to gather business requirements, manage stakeholder relationships, and guide solutions for telecommunications industry clients.
Key Duties and Responsibilities
Primary:
- Lead and facilitate workshops to gather, validate and refine business and functional requirements
- Foster strong relationship with client stakeholders by understanding their pain points and business needs
- Drive clarity in complex problem spaces and navigate ambiguity to guide stakeholders towards actionable problem statements
- Actively manage customer engagement and expectations throughout the project lifecycle to ensure alignment on scope, priorities and deliverables
- Translates business requirements to technical requirements while balancing them between what’s technically feasible and financially and functionally reasonable
- Serve as a trusted advisor to client stakeholders by providing sound consulting guidance related to best practices and industry standards adoption
Secondary:
- Dive deep into the telecommunications industry to build expertise across markets, products, sales, delivery and operations
- Contribute to the quote-to-billing solution design including product catalog definition, the pricing and costing structure
- Design high-level business processes aligned with end-to-end fulfilment journey of telco products
- Liaise with technical teams to ensure technical design and solution configurations are aligned with business requirements
- Support system integrations across the quote-to-billing journey
- Coach and mentor junior analysts to ensure consistency and quality of deliverables across the team
- Contribute to continuous improvement initiatives within the BA methodology and toolkit
- Ability to use exceptional communication skills to manage client expectations through workshop and feedback sessions
- Ability to summarise solution proposal including inputs, considerations, and recommendations concisely and accurately to obtain feedback and approvals
- Ability to constructively and confidently challenge client requests that fall outside of scope or viability considering technical feasibility, delivery timelines and cost implications
- Strong telco industry and product knowledge
- Experience in product catalogue, CPQ or order management
- Exposure to TM Forum standards and TM Forum Open APIs
- Experience working in enterprise and/or wholesale telco segments
- Familiar with UI/UX design
Location(s):
India RemoteTop Skills
APIs
Cpq
Tm Forum Standards
Ui/Ux Design
Similar Jobs
Consumer Web • HR Tech
As an Applied AI Engineer, you will design intelligent systems, develop chat-based UIs, and work on AI workflows using LLMs and orchestration tools.
Top Skills:
APIsLangchainLlm ApisOpenaiPythonSQLTransformers
Big Data • Food • Hardware • Machine Learning • Retail • Automation • Manufacturing
The Security Detection Engineer Manager will lead a team to design detection strategies, analyze threats, and enhance cybersecurity measures. The role requires collaboration with incident response teams and continuous improvement of detection methodologies.
Top Skills:
BashPowershellPythonSiem Systems
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Lead the development and implementation of advanced machine learning algorithms, collaborate with teams, and ensure AI's integration across Atlassian products.
Top Skills:
KerasMlopsNumpyPandasPythonPyTorchRestful MicroservicesSci-Kit-LearnTensorFlow
What you need to know about the Pune Tech Scene
Once a far-out concept, AI is now a tangible force reshaping industries and economies worldwide. While its adoption will automate some roles, AI has created more jobs than it has displaced, with an expected 97 million new roles to be created in the coming years. This is especially true in cities like Pune, which is emerging as a hub for companies eager to leverage this technology to develop solutions that simplify and improve lives in sectors such as education, healthcare, finance, e-commerce and more.
