Lead Business Execution Administrator

About this role:
Wells Fargo is seeking a Lead Business Execution Administrator
In this role, you will:

• Provide support and scoring guidance to the quality assurance team by answering questions on regulations, compliance, procedures, and policies.
• Involve in executing procedural audit, identify defects, documenting results and assisting in continuous improvement of quality assurance process.
• Support performance and overall effectiveness of team, and asses' problems and issues to ensure activities follow the necessary internal and external regulatory and risk management practices.
• Provide feedback and present ideas for improving or implementing processes and tools.
• Prepare calibration score and facilitate calibrations across the team to ensure consistency of quality scores delivered.
• Independently prioritize work and provide day-to-day-work and mentorship to the team.
• Provide guidance and subject matter expertise to immediate team members and conduct training sessions for QA team members and stakeholder.
• Work closely with operations, business teams to improve quality.
• Lead or contribute to reviews including analysis and trending of findings, proposed recommendations for change to impact future quality and devise an action plan, test development and reporting on results.
• Manage stakeholders and ensure the required communications are drafted and shared on a timely manner.

Required Qualifications:

• 6+ years of Administrative Support or Business Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Experience in Quality Assurance with at least 2 years as a Subject matter Expert

Posting End Date:
19 Aug 2025
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.