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About Us
HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million domain names.
Our People
With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.
Our Impact
As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.
About the Role
- We’re looking for a Lead Software Engineer with deep expertise in Node.js, MongoDB, and modern frontend frameworks, along with a bold vision for how AI-assisted development can accelerate engineering workflows.
- You’ll join our Snapshots Team, the engine behind how agencies and SaaS creators templatise and clone complete automation systems—workflows, funnels, forms, calendars, settings, and more—instantly across thousands of client accounts.
- Snapshots are now being cloned to over 200,000+ businesses every month, driving rapid onboarding and platform extensibility. The system saves businesses countless hours by replicating complex structures and business processes seamlessly across accounts, making automation scalable, repeatable, and fast.
- Under the hood, Snapshots tackles engineering challenges like asset graph traversal, dependency resolution, real-time syncing across multi-tenant environments, and copying gigabytes of data across accounts—all while managing CPU and memory intensive operations at scale.
- As a Lead Engineer, you’ll own architectural decisions and solve deep product-platform problems around high-performance snapshot cloning, rollback systems, and version management. You’ll collaborate across product, infra, and platform teams while mentoring engineers and driving the long-term roadmap for one of HighLevel’s most strategic surface areas. If you enjoy building technically rigorous systems that scale, this team is where your work will have immediate and visible impact.
Responsibilities
- Lead the design and development of scalable, high-performance systems to improve reliability, latency, and throughput across time-sensitive APIs and workflows
- Own features end-to-end — from architecture and implementation to testing, deployment, and ongoing optimization.
- Work hands-on with technologies like NestJS, Firestore, MongoDB, PostgreSQL, Redis, Queuing Systems and Service Mesh-based microservices.
- Drive technical direction across both product features and platform layers to ensure stability, scalability, and maintainability.Integrate and optimize AI-assisted development tools, improving developer productivity while ensuring accuracy and minimizing hallucinations.
- Collaborate closely with Product, Design, and AI teams to deliver impactful, user-facing features and backend systems.Mentor and support other engineers, fostering a culture of technical excellence, learning, and ownership.Proactively identify and solve performance bottlenecks, scalability challenges, and security concerns in a multi-tenant environment.
Requirements
- 7+ years of backend engineering experience, including designing fault-tolerant systems and working on high-scale platforms.Deep expertise in distributed systems, event-driven architectures, and asynchronous job processing
- Strong experience with relational and NoSQL data models (especially with complex temporal data)
- Experience with modern front-end frameworks (e.g., React, Vue, Angular) and building full-stack web applications.Proven track record of architecting complex systems and delivering scalable, high-performance web apps in production.
- Strong understanding of software design patterns, API design, and microservices architecture in a multi-tenant environment.
- Skilled in guiding technical architecture, making high-impact engineering decisions, and mentoring fellow engineers.Experience with code quality practices, automated testing, CI/CD pipelines, and dev tooling optimization.Excellent problem-solving skills, with clear and collaborative communication across cross-functional teams.
EEO StatementThe company is an Equal Opportunity Employer.
As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government record keeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.
What you need to know about the Pune Tech Scene
Once a far-out concept, AI is now a tangible force reshaping industries and economies worldwide. While its adoption will automate some roles, AI has created more jobs than it has displaced, with an expected 97 million new roles to be created in the coming years. This is especially true in cities like Pune, which is emerging as a hub for companies eager to leverage this technology to develop solutions that simplify and improve lives in sectors such as education, healthcare, finance, e-commerce and more.
