Job Description
Assume a critical role in defining the future of a globally recognized firm and have a direct and significant effect in a realm tailored for top achievers in site reliability.
As a Lead Site Reliability Engineer at JPMorgan Chase within the Asset and Wealth management, you hold a leadership role in your team, demonstrate strong knowledge across multiple technical domains, and advise others on the technical and business issues facing them. Take lead and conduct resiliency design reviews, break up complex problems into digestible work for other engineers, act as a technical lead for medium to large-sized products, and provide advice and mentoring to other engineers.
Job responsibilities
- Ensure day-to-day availability of the system
- Troubleshoot priority production incidents, facilitate blameless post-mortems and ensure permanent closure of incidents.
- Design, implement and govern monitoring and heath checks
- Identify application patterns and analytics in support of better Service Level Objectives and track Service Level Indicators to ensure Service Level Agreements are met
- Design self-healing and resiliency patterns.
- Engage with development team throughout the life cycle to help develop software for reliability and scale, ensuring minimal refactoring or changes.
- Lead the planning and control of the platform's computing capacity.
- Build, mentor and manage the team of Platform Reliability Engineers.
- Assist the 16x5 support team as needed.
Required qualifications, capabilities, and skills
- Formal training or certification on software engineering concepts and 5+ years applied experience
- Recent experience in successfully leading Application / Site reliability function.
- Strong experience with log analysis and monitoring tools such as Datadog, Splunk and Kibana, Grafana, Dynatrace.
- Hands-on experience on AWS services (such as EC2, RDS, CodeDeploy); Queuing and Caching tools (such as RabbitMQ, Redis); Infrastructure-as-code tools (Terraform)
- Proficiency in using Continuous Integration and Continuous Deployment tools such as Jenkins, Gradle, Git, etc.
- Hand-on experience in Python, Shell scripting and PostGreSQL.
- Thoughtful and proficient at communicating with all stakeholders.
- Demonstratable ability and empathy in managing a small team.
- An understanding of industry standard cybersecurity & technology controls.
- Bachelor's degree (or equivalent) in Computer, Electronic or IT Engineering.
Preferred qualifications, capabilities, and skills
- Domain expertise in capital markets or trading applications will be strongly preferred.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.
