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Elfonze Technologies Pvt Ltd

Linux Administrator (L1 Support Engineer)

Posted 4 Days Ago
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In-Office or Remote
Hiring Remotely in Bengaluru
Entry level
In-Office or Remote
Hiring Remotely in Bengaluru
Entry level
Provides first-level support for Linux servers in a 24x7 production environment. Responsibilities include monitoring system performance, responding to alerts, troubleshooting basic operating system issues, managing users and permissions, installing packages, analyzing logs, restarting services, checking backups, managing filesystems, updating tickets, meeting SLAs, and coordinating maintenance activities.
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This is a remote position.

Position Title 

Linux Administrator (L1 Support Engineer) 

Job Summary 

We are looking for a motivated Linux L1 Administrator to provide first-level support for Linux servers and infrastructure. The role involves monitoring system performance, handling incidents, performing routine administration tasks, and ensuring server availability in a 24x7 production environment. Candidate should have a foundational understanding of Linux operating systems, networking, troubleshooting, and IT service management processes. 

Roles & Responsibilities 

  • Monitor Linux servers, applications, and services using enterprise monitoring tools. 

  • Monitor CPU, Memory, Disk, Swap, Network, and Process utilization. 

  • Respond to alerts and incidents generated by monitoring platforms. 

  • Escalate unresolved issues to L2/L3 teams as per escalation matrix. 

  • Perform daily server health checks. 

  • User account creation, modification, and deletion.  

  • Password resets and account unlocks.  

  • File system and directory permission management.  

  • Basic package installation and updates using: YUM/DNF ,APT ,RPM 

  • Diagnose and resolve basic Linux OS issues.  

  • Analyze system logs and identify recurring issues.  

  • Handle service restart requests and basic troubleshooting.  

  • Ensure ticket updates and SLA compliance.  

  • Participate in shift handovers and operational reviews. 

  • Verify backup completion status.  

  • Monitor disk usage and filesystem growth & File system management. 

  • Perform log rotation and cleanup activities.  

  • Coordinate server reboot and maintenance activities. 

 

Operating Systems 

  • Red Hat Enterprise Linux (RHEL)  

  • CentOS  

  • Ubuntu Linux  

  • Oracle Linux 

Networking Basics 

  • TCP/IP  

  • DNS  

  • DHCP  

  • SSH  

  • FTP/SFTP  

  • Ping, Traceroute, Telnet, 

Preferred Certifications 

  • Any Linux version and vendor. 

Cloud Knowledge 

  • Any Cloud platform hand on and infra knowledge 



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