Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
Grafana Labs is hiring a Majors Account Executive, Growth to drive expansion within existing enterprise accounts across India. This role focuses on deepening relationships with some of the region’s largest customers, including major retailers, by identifying new opportunities and delivering solutions aligned to their needs. As a consultative sales professional, you will play a vital role in helping customers understand the value of Grafana Cloud and Grafana Enterprise.
What You’ll Be Doing:
Developing and expanding business within a portfolio of existing enterprise customers
Meeting and exceeding quarterly and annual sales targets
Managing the full sales cycle, including prospecting, meetings, product demonstrations, proof of concepts, proposals, negotiations, and account management
Engaging with inbound leads and executing outbound prospecting strategies
Effectively communicating the value of Grafana’s offerings to both technical and business stakeholders
Maintaining accurate pipeline management and forecasting using Salesforce
Handling quote generation, order processing, and managing customer needs post-sale
What Makes You a Great Fit:
5+ years of experience in infrastructure technology sales
Consistent track record of achieving or exceeding sales targets (top 10% performer)
Energetic, results-driven, and entrepreneurial with a collaborative mindset
Proven success in high-velocity technology environments
Strong communication skills across in-person, online, and written formats
Experience managing enterprise-level accounts and building long-term relationships
Proficient in using Salesforce to manage pipeline and customer data
Bonus Points For:
Familiarity with open source technologies
Experience with Command of the Message and MEDD(P)ICC sales methodologies
Background in selling observability or infrastructure-related solutions
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
- 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
- Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
- Transparent Communication – Expect open decision-making and regular company-wide updates.
- Innovation-Driven – Autonomy and support to ship great work and try new things.
- Open Source Roots – Built on community-driven values that shape how we work.
- Empowered Teams – High trust, low ego culture that values outcomes over optics.
- Career Growth Pathways – Defined opportunities to grow and develop your career.
- Approachable Leadership – Transparent execs who are involved, visible, and human.
- Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
- In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
- Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.
Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
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