As a member of the ShipBob Team, you will...
- Grow with an Ownership Mindset: We champion continuous learning and proactive innovation. Team members are encouraged to identify challenges and take ownership of initiatives that drive merchant, company and personal growth. By tackling complex problems and exploring creative solutions, you won’t just follow a playbook, you’ll be actively building the future of ShipBob.
- Collaborate with Peers and Leaders Alike: ShipBob values collaboration and support, where team members and leaders alike are committed to helping each other succeed. We all set high standards and understand the importance of transparency at all levels. We’ve created an environment where trust, open communication, and mutual respect motivate our teams to reach new heights.
- Experience a High-Performance Culture and Clear Purpose: Our commitment to delivering results creates a goal-driven, high-performance culture where everyone is empowered to contribute to our mission with a clear understanding of their direct impact and accountability. We measure success in tangible ways, allowing each team member to see the positive outcomes of their work and celebrate shared victories.
Title: Manager, Data Engineer
Role Description:
ShipBob views Data Engineering as a true Center of Excellence across our platform and organization. The Manager, Data Engineering will play a critical leadership role in executing this vision by leading a team of Data Engineers responsible for building, maintaining, and scaling enterprise-grade data systems.
This role is accountable for the end-to-end execution of data engineering initiatives, including data ingestion, transformation, storage, reliability, and platform scalability. The Manager will oversee the development and maintenance of our modern cloud-based data platform built on Azure technologies (including ADLS and Databricks), ensuring high standards for data quality, governance, availability, and performance.
The Manager, Data Engineering will partner closely with Analytics Engineering, Finance, Product, Operations, and Engineering stakeholders to deliver reliable, scalable, and well-governed data solutions that power reporting, business intelligence, machine learning, and AI initiatives.
This is a people leadership role managing individual contributors. The ideal candidate brings strong technical depth, a passion for operational excellence, and a proven ability to build high-performing teams in fast-paced environments. This role reports to Sr. Director, Engineering.
What you’ll do:
- Manage and Develop a High-Performing Team: Hire, mentor, and manage a team of Data Engineers. Provide clear goals, career development guidance, and ongoing performance feedback. Foster accountability, ownership, and engineering excellence.
- Own Data Engineering Execution: Oversee the design, development, and operation of scalable data pipelines and platform capabilities across our cloud data environment. Ensure reliable ingestion, transformation, and availability of structured and unstructured data.
- Enforce Platform Best Practices: Implement and enforce industry best practices for data modeling, pipeline orchestration, testing, monitoring, observability, and cost efficiency across Azure-based data infrastructure (ADLS, Databricks, and related tooling).
- Operational Excellence & Reliability: Define and manage SLAs for production data processes. Ensure high standards for data quality, reliability, and performance. Proactively identify risks and engineering bottlenecks before they impact the business.
- Collaborate Cross-Functionally: Partner with Analytics Engineering and business stakeholders (Finance, Operations, Product, Revenue) to translate business requirements into scalable technical solutions. Ensure alignment between engineering execution and business priorities.
- Support Governance & Compliance: Operationalize data governance, data protection, and compliance frameworks (including GDPR and other global requirements) in partnership with leadership. Ensure secure and responsible data management practices.
- Enable BI and AI/ML Capabilities: Ensure the data platform effectively supports analytics, reporting, machine learning, and AI workloads through well-structured, discoverable, and trusted datasets.
- Elevate Organizational Maturity: Improve engineering processes, documentation standards, code review rigor, deployment practices, and cross-team coordination to elevate the overall maturity of the Data Engineering function.
- Partner in Planning & Roadmapping: Collaborate with the Director of Data Engineering on roadmap planning, resource allocation, and prioritization to ensure successful execution of strategic initiatives.
- This role requires working overlapping hours with U.S.-based colleagues, including evening or overnight hours in India aligned to Central Standard Time (CST).
- Additional duties and responsibilities as necessary.
What you’ll bring to the table:
- 8+ years of experience in Data Engineering or related technical fields.
- 3+ years of experience managing and developing individual contributor engineering teams.
- Established experience building and maintaining modern cloud-based data platforms (data lakes, lakehouse, or data warehouse architectures).
- Solid hands-on expertise in data pipeline development, SQL, distributed data processing, and cloud-native data services.
- Experience working with Azure-based data ecosystems (e.g., ADLS, Databricks) or similar modern cloud data platforms.
- Demonstrated ability to implement data governance, quality, and observability best practices.
- Experience supporting BI, analytics, and machine learning workloads at scale.
- Sound understanding of data modeling, ingestion frameworks, and data transformation strategies.
- Experience collaborating across distributed teams and cross-functional stakeholders.
- Excellent communication and stakeholder management skills.
- Demonstrated success hiring, mentoring, and scaling engineering talent.
- Ability to balance hands-on technical guidance with people leadership responsibilities.
- Familiarity with global data protection and compliance requirements (e.g., GDPR, SOC-2) preferred.
- Bachelor’s degree in Computer Science, Engineering, or a related technical field preferred.
Perks & Benefits:
- Medical, Term & Accidental Insurance
- All Purpose Leave (casual & sick time): 12 days
- Earned Leave: 15 days
- Public Holiday: 12 days
- Generous Maternity & Paternity Leave
- Quarterly Wellness Day
- Work From Home Allowance
- See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob)
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.
About You:
The work we do at ShipBob is both challenging and rigorous, which means our environment isn’t the right fit for everyone, and that’s okay. We welcome energetic high performers who thrive in a dynamic, collaborative, results-driven environment. We value individuals who embrace accountability and humility, push boundaries, and are motivated by challenging work. Every team member, no matter their role or tenure, is expected to roll up their sleeves and tackle the complex problems we face in today’s global supply chain.
Learn more about our core values and how we perform at a high level in our day-to-day work on our Culture page (https://www.shipbob.com/careers/culture/).
About Us:
ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize ShipBob’s proprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across ShipBob’s dozens of fulfillment center network in the United States, Canada, United Kingdom, Europe, and Australia. ShipBob is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago.
ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
There is no deadline to apply for this position, as ShipBob accepts applications on an ongoing basis.
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