Join our Global Services Engineering Team
The Global Services Engineering Team develops and supports applications that empowers Global Services teams to focus on what they do best and deliver value to our customer and make data driven decisions, provide insights to business leaders to have better vision into the state of the business, and provide analytical Intelligence to proactively handle customer situations and additional business opportunities.
Partner with the best
As a Manager Site Reliability Engineering, you will lead and grow a team of SREs responsible for ensuring the availability, reliability, scalability, and performance of critical systems and services. You will balance hands-on technical leadership with people management, operational excellence, and cross-functional collaboration to build resilient, scalable, and observable platforms
As a Manager Site Reliability Engineering at Akamai, you will be responsible for:
- Lead, mentor, and build a team of Site Reliability Engineers, fostering a culture of reliability, ownership, and continuous improvement
- Define and drive the vision, strategy, and roadmap aligned with business and engineering goals
- Establish and manage key performance & reliability metrics
- Oversee monitoring, alerting, and incident management practices to ensure rapid detection and resolution of issues
- Lead major incident response efforts, post-incident reviews, and drive corrective and preventive actions
- Partner with engineering, product, and infrastructure teams to influence system design and reliability best practices
- Identify operational risks and scalability challenges, and proactively drive long-term solutions
- Promote automation and build operational efficiency to reduce manual interventions and improve system stability
Do what you love
To be successful in this role you will:
- At least 10+ years experience in Site Reliability Engineering or DevOps with prior experience in leading/managing teams
- Strong understanding of Linux/Unix systems and networking fundamentals
- Strong understanding of distributed systems, cloud infrastructure, and reliability engineering principles
- Strong understanding of security and compliance considerations in production environments
- Strong knowledge of orchestration and containerization technologies such as Docker & Kubernetes
- Having good working knowledge of Java / Python / GoLang and follows common development practices and methodologies
- Have good working knowledge of databases especially PostGres and MySQL
- Have good knowledge of front-end web development using ReactJS/Angular, HTML + CSS
- Good hands-on experience with cloud platforms, such as AWS, Azure, or Google Cloud
- Hands-on experience with monitoring and observability applications such as Prometheus, Grafana, ELK
- Knowledge of Spark, Hadoop and ElasticSearch
Excellent communication, leadership, and stakeholder management skills
Work in a way that works for you
FlexBase, Akamai's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply.
Learn what makes Akamai a great place to work
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We power and protect life online, by solving the toughest challenges, together.
At Akamai, we're curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you'll thrive here.
Working for you
At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:
Your health
Your finances
Your family
Your time at work
Your time pursuing other endeavors
Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.
About us
Akamai powers and protects life online. Leading companies worldwide choose Akamai to build, deliver, and secure their digital experiences helping billions of people live, work, and play every day. With the world's most distributed compute platform from cloud to edge we make it easy for customers to develop and run applications, while we keep experiences closer to users and threats farther away.
Join us
Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!
