Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos.
Today, Circles partners with leading telco operators across multiple countries and continents, including KDDI Corporation, Etisalat Group (e&), AT&T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally.
Besides its SaaS business, Circles operates three other distinct businesses:
- Circles.Life: A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Life is powered by Circles’ SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity.
- Circles Aspire: A global provider of Communications Platform-as-a-Service (CPaaS) solutions. Its cloud-based Experience Cloud platform enables enterprises, service providers and developers to deliver and scale mobile, messaging, IoT, and connectivity services worldwide.
- Jetpac: Specializing in travel tech solutions, Jetpac provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year.
Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers.
Product Designer (Consultant) — 7+ Years
About the Role
As a Product Designer (Consultant), you’ll work closely with Product, Engineering, Research, and
Business teams to design intuitive, scalable, and impactful experiences for the Circles.X platform.
You will independently own complex product features and journeys across our B2B2X SaaS ecosystem,
taking ideas from discovery through design and delivery. The role requires strong product thinking,
hands-on design expertise, systems thinking, and the ability to leverage AI to accelerate and enhance
the design process.
Responsibilities
Own end-to-end design for complex product features and journeys, from problem definition to
delivery.
Translate customer and business problems into simple, intuitive, and scalable UX solutions.
Lead discovery activities such as workshops, journey mapping, problem framing, and experience
definition.
Collaborate with Product, Engineering, Research, and Business teams to shape product direction
and design solutions.
Create user flows, information architecture, wireframes, prototypes, and high-fidelity UI designs.
Contribute to the evolution of the design system, scalable interaction patterns, and overall
design quality.
Work closely with developers and stakeholders to ensure design intent and quality through
implementation.
Use qualitative and quantitative insights to evaluate experiences and continuously improve the
product.
Leverage AI/LLM tools extensively across research, ideation, analysis, prototyping, design
exploration, documentation, and workflow automation to improve speed and quality.
Requirements
7+ years of experience in Product Design, UX Design, UI/UX Design, or related roles.
Strong expertise in UX strategy, interaction design, visual design, and systems thinking.
Proven ability to independently own complex product features or journeys from discovery to
delivery.
Experience designing for complex products, platforms, or SaaS environments.
Strong portfolio demonstrating product thinking, problem-solving, scalable UX, and polished UI
execution.
Proficiency in Figma, Miro, Jira, and modern prototyping/design tools.
Strong hands-on experience with AI/LLM tools and AI-assisted design workflows, with the
ability to identify opportunities to apply AI across the product design lifecycle.
Strong stakeholder management, communication, storytelling, and presentation skills.
Ability to navigate ambiguity, collaborate effectively, and deliver high-quality outcomes within
tight timelines.
Circles is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age.
Data Protection and Privacy StatementBy submitting an application for this position, you, as the applicant, or your authorised representative(s), consent to Circles’ Candidate Data Protection and Privacy Policy. You also agree to the collection, use, and/or disclosure of your personal data by us solely for recruitment purposes as specified in the Policy. You acknowledge that you have read and understood the Policy, are aware of your rights regarding your personal data, and accept the terms relating to international data transfers, where applicable. You further understand that you may withdraw consent at any time, which may affect our ability to consider your application. In instances where your personal data or application is submitted by a third party, it is understood that such third party has been duly authorised by you to disclose the relevant personal data and provide consent on your behalf, and that you have been made aware of this Policy.
To all recruitment agencies: Circles will only acknowledge resumes shared by recruitment agencies if selected in our preferred supplier partnership program.
Please do not forward resumes to our jobs alias, Circles, employees or any other company location. Circles will not be held accountable for any fees related to unsolicited resumes not uploaded via our ATS.
