Manager, Payments Settlements

About the role:

We are seeking a detail-oriented and experienced Payment Settlements Manager to join our accounting team. Reporting to the Director of Accounting, the Payment Settlements Manager will have experience in payments revenue, the ability to thrive in a high-growth, fast-paced environment and experience as a people manager.  You will be responsible for ensuring that every transaction is accounted for daily through all systems and that the associated funds movement occurs in a controlled and timely environment to the correct designation points. This includes system and bank reconciliations, issue identification and resolution, data analytics, and process engineering products and services offered within settlement.

About us:

At 8am, our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters.

Founded in 2005, 8am™ (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000’s fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well!

What you'll do:

• Establish proper oversight for the resolution of transaction discrepancies between institutions, especially in the settlement of digital payments
• Ensure daily reconciliation and cash management functions are done completely and accurately
• Review revenue recognition process for Platform Services
• Prepare and review merchant account balance sheet reconciliations
• Monitor and analyze reconciliation output and KPI’s for decision making purposes
• Contribute critical feedback on client implementations, projects, initiatives, etc. to ensure successful operationalization
• Maintain a deep understanding of the end-to-end payment transaction lifecycle, including system architecture, execution, reconciliation, and error handling.
• Identify, triage, and assist with solutioning payment related incidents with cross functional and external partners. 
• Act as an additional safeguard to detect and prevent payment errors and losses.​
• Work closely with backend systems to ensure accurate and timely payment processing and reporting.​
• Develop and maintain documentation for payment processes and procedures.​
• Collaborate with cross-functional teams, including risk, underwriting, sales, operations and backend systems, to ensure efficient and accurate payment operations.
• Assist with audit compliance documentation as necessary.

About you:

• 5+ years of proven experience in payment processing and settlement
• Working knowledge of payment systems and billing platforms
• Knowledge of different card brands - VISA, Mastercard, AMEX, Discover, etc.- and ACH network
• Excellent analytical and problem-solving skills
• Strong knowledge of payment processing systems and financial compliance standards.
• High proficiency in Excel/Google Sheets
• Proficiency with CRM and ERP systems (e.g., Salesforce, NetSuite, or equivalent).
• Experience working with high volume transactions
• Proficiency in Payment Processing Revenue accounting
• Execution-orientation with a strong adherence to deadlines.
• Ability to analyze complex situations, identify problems, and develop effective solutions.
• Skilled in developing specific goals and plans to prioritize, organize, and accommodate work responsibilities and meet business deadlines.
• Capacity to think ahead, set clear goals, and develop long-term plans to achieve organizational objectives.
• Strong organizational skills and attention to detail
• Demonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovation.

Additional Information
The annual salary range for this position is $100,00 to $125,000. The salary range for performing this role outside of the US / Austin / California may differ.  8am is committed to offering competitive, fair and commensurate compensation and has provided an estimated pay range for this role. Actual compensation may vary based on job-related knowledge, skills, experience and education.

Why 8am: 

At 8am, our culture is shaped by the people who bring it to life every day. Together, we build a company rooted in continuous learning, genuine community, holistic wellness, and meaningful engagement—values that empower us as individuals and unite us as a team. Our culture is grounded in our core values: Work Smart, Win Fast; Outshine Ordinary, and We Find a Way. These values drive how we serve our customers and work with each other in a collaborative, inspiring, and empowering environment, every day.

Here’s how we support our 8Team:

• Health Insurance Coverage: We offer our 8Team a variety of medical, dental, and vision plans, designed to fit your needs, including a 100% company-paid HDHP plan for employees.
• Financial perks: We offer a competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for all team members.
• Time for what matters: Flexible Time Off, paid holidays, and a parental leave program for our new parents.
• Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching.
• Learning and Development: Continuous learning through 8am.edu, leadership programs, professional development funds, and individually focused talent development.
• Giving back to the communities around us: Participate in our charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually).
• Engagement: Virtual and in-person team-building events, quarterly award recognition through our Rise & Shine Award of Excellence Program, and our peer-to-peer appreciation platform.

At 8am, we don’t just offer benefits - we create an environment where people can thrive, grow, and make a real impact every day.

Diversity, equity & inclusion at 8am:

At 8am, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach. 

Security advisory:

Our hiring teams at 8am are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology.  As such, our Talent Acquisition Team only follows legitimate hiring practices.  We will always communicate with our candidates using emails with the 8am domain and will never ask for sensitive/personal data during the application process.  All interviews take place over phone call, Zoom/Google Meet or in person.  All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up.