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About the Role
We are seeking a high-performing, revenue-focused Manager to lead our Technical Account Managers (TAMs) handling renewals and expansion for the US & Canada region.
As part of our Inside Sales team operating from Pune, this role is a strategic sales leadership position, not a support function. You will be responsible for managing renewals, driving upsell opportunities, improving forecasting accuracy, and coaching your team to exceed targets.
This is a night shift role, ensuring real-time alignment with our customers in North America.
Key Responsibilities:
Revenue Growth & Forecasting
- Own and drive renewals & expansion strategy across SMB accounts in US & Canada.
- Ensure accurate forecasting, pipeline management, and quota attainment for the TAM team.
- Develop scalable playbooks for renewals, expansion, and customer retention strategies.
Lead & Develop a High-Impact Team
- Manage and coach a team of quota-carrying TAMs, ensuring performance optimization and goal alignment.
- Drive continuous learning, sales coaching, and structured career growth within the team.
- Identify high-potential accounts for strategic growth and expansion.
Customer Engagement & Success
- Strengthen executive-level relationships within key accounts to ensure long-term partnership success.
- Lead proactive health checks and value-driven discussions to maximize retention.
- Ensure seamless coordination with Product, Marketing, and Sales Ops to optimize customer engagement.
Data-Driven Decision Making
- Track and report sales performance, renewal trends, and expansion success to leadership.
- Leverage Gong, Salesforce, and other analytics tools to identify trends and improve processes.
- Use data insights to refine renewal and upsell strategies, reducing churn and increasing lifetime value.
Who You Are
3 to 5+ years of experience in cybersecurity sales, renewals, or technical account management.
2+ years of leadership experience, driving results in quota-carrying sales or account management roles.
Strong background in sales forecasting, renewal strategies, and pipeline management.
Excellent communicator, able to engage stakeholders from front-line security engineers to C-level executives.
Highly organized and data-driven, with expertise in sales tools like Salesforce, Gong, or similar platforms.
Self-starter who thrives in a high-growth, fast-paced environment.
Qualys Pune, Mahārāshtra, IND Office
Survey No. 20, 10th to 16th Floor, Tower B Panchshil Business Park, Balewadi, Pune, Maharashtra , India, 411045
Qualys Shivaji Nagar, Maharashtra, IND Office
Survey No. 20, 10th to 16th Floor, Tower B Panchshil Business Park,, Shivaji Nagar, 411005, India
