About UOB
United Overseas Bank Limited (UOB) is a leading bank in ASEAN with a global network in Southeast Asia, Asia Pacific, Europe and North America. Operating through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, we have a global network of about 430 branches and offices in 19 markets. At the heart of UOB is our culture, shaped by the UOB Way and anchored on our four values – Honourable, Enterprising, United and Committed. For more than 90 years, these values have guided how we do right by our customers, collaborate with one another and create long-term value for the communities we operate in. As One Bank, we are committed to helping our colleagues build sustainable careers grounded in purpose, supported by strong values, and enriched with meaningful opportunities to grow.
Job Description
Our Reserve Card Managers (RCMs) play a critical role in driving UOB’s credit card business in the premium segment. Our RCMs are skilled in managing the lifestyle and banking needs of our Reserve Card clients. They build deep, meaningful relationships and consistently exceed expectations of their clients.
Job Requirements
Minimum of 2 years’ experience in hospitality, luxury retail or air crew
Able to communicate with confidence
Able to work well under tight timelines and pressure
Basic interest in luxury goods, fashion trends, super cars and fine wines
Basic understanding of payments and credit card rewards
Able to present, promote and sell our card products and related services
Strong prospecting and negotiation skills to meet sales goals
Job Responsibilities
Deliver best-in-class account management to clients, by anticipating requests and resolving issues in an effective and timely manner
Assist with the banking and lifestyle requests of clients; examples include redemption of frequent flyer miles, securing restaurant reservations and making golf bookings
Achieve acquisition targets by bringing in new clients through internal leads and external sources
Attend related dining/fashion events to build rapport with existing portfolio of clients, and to expand network of potential leads
Contribute to overall team results by accomplishing individual sales targets
Additional Requirements
Be a Part of the UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
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