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Job Title: Manager, Sales Development
Department: Sales Development
What You’ll Do:
This position is responsible for the training, coaching, and leadership of a segment of our Sales Development team. The #1 priority is to lead a team in generating and developing sales opportunities for our account executives through qualifying inbound leads and cold outbound efforts. The outbound channels our team leverage to accomplish this include cold-calling, emails, social networking, digital events, and more.
Reporting to the (global) Sr. Manager of Global Sales Development, this role is central to our efforts to scale the Sales Development Team and thus requires the ability to develop and optimize processes that enforce best practices, speed up onboarding, and maximize performance. The right candidate will have experience in sales development, team management, and possess excellent english communication skills.
What You'll Be Responsible For:
- Responsible for hiring, onboarding, and training the Sales Development Team.
- Manage a team of Senior Sales Development Representatives (SDR) team.
- Train and optimize the SDR Team’s performance and abilities over time by providing coaching and feedback in recurring 1:1s
- Train your team to better understand their roles and best practices for outbound prospecting
- Lead weekly team meetings focused on pioneering and replicating best outbound practices
- Support SDR Team with prospecting skills like account prioritization, lead list creation, and angle building
- Regularly listen to and review your team’s calls to be able to provide personal coaching
- Develop & collaborate with Sales Enablement on SDR resources to ensure consistency in message delivery and to continually improve the functions competencies, optimizing ramp time for new hires
- Regularly report on team and individual performance to the Global SDR Manager
- Identify and make recommendations for improvement in the areas of Process, Efficiency, and Productivity
- Work in collaboration with other Sales Leaders, Sales Enablement, Marketing, and Sales Operations to continually progress SDR GTM Strategy and Tactics
- Other projects as needed to drive SDR performance
What You’ll Need:
- 5+ years' experience in a sales leadership role, specifically motivating and managing Sales Development teams
- 3+ years' experience with B2B software sales
- A self-starter mentality and ability to thrive in a fast-paced, high-growth scale-up environment
- Proven coach with a track record of onboarding and developing talent
- Excellent spoken and written English
- Experience in sales, marketing, or customer service for a technical product is highly preferred
