Lead and scale a team of Growth Account Managers, overseeing performance in expansion, retention, and pipeline creation while fostering cross-functional partnerships and driving customer satisfaction.
Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.
We are seeking a Manager, Growth Account Management to lead and scale a high-performing team of Growth Account Managers based in India. This role is accountable for team performance across expansion, retention, and pipeline creation, while building strong operating discipline and durable cross-functional partnerships.
This is a senior people leadership role for an experienced manager who can balance strategy, execution, and talent development in a high-growth SaaS environment.
What You'll Do:Team Leadership & Talent Development
- Lead, coach, and develop a team of Growth Account Managers to consistently deliver strong customer outcomes and revenue growth
- Set a high bar for account strategy, opportunity qualification, and execution quality
- Own hiring, onboarding, performance management, and career development for the team
Revenue Ownership & Execution Excellence
- Own team-level performance across expansion, retention, and pipeline targets
- Drive rigorous account planning, pipeline inspection, and forecast accuracy
- Coach complex deal strategy and support high-impact customer engagements and escalations
Operating Rhythm & Scale
- Establish and reinforce strong operating cadences including pipeline reviews, forecasting, performance reviews, and quarterly planning
- Use data and dashboards to manage performance, identify risk, and drive continuous improvement
- Partner with leadership to evolve processes, tooling, and coverage models as the team scales
Cross-Functional Leadership
- Serve as a senior partner to Marketing, Product, Solutions Engineering, Support, and Customer Success
- Drive adoption and execution of sales plays, PQL motions, and sales technology initiatives
- Represent the voice of the field in cross-functional forums to improve customer and revenue outcomes
Customer Impact & Standards
- Ensure the team delivers consistent value, strong customer experience, and long-term relationship growth
- Reinforce a customer-first, growth-oriented culture across the organization
- Lead by example in customer engagement, professionalism, and accountability
- 7+ years of experience in account management, sales, or customer growth roles within SaaS or cloud infrastructure
- 3+ years of experience leading and scaling customer-facing teams
- Proven track record of driving expansion revenue, retention, and pipeline performance through teams
- Strong operational and analytical skills with experience managing through metrics and forecasts
- Excellent communication and stakeholder management skills, with the ability to influence across functions and regions
- Experience leading teams in India or managing globally distributed teams strongly preferred
- A decisive, hands-on leader who combines strategic thinking with execution discipline
This is a hybrid role based out of Hyderabad, India.
#LI-Hybrid
Why You’ll Like Working for DigitalOcean
- We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
- We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
- We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
- DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.
Top Skills
Cloud Infrastructure
SaaS
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