Manager - Software Engineering
Brightree a Resmed company is looking for a transformational Software Engineering Manager to join the Brightree Patient Collections engineering team and lead, grow, and mentor a group of engineers in tackling complex problems through innovation.
As a seasoned technologist, you will think and act like a product owner in delivering high-quality software and operating services efficiently in production. You will own the end-to-end user and developer experience while maintaining a constant obsession with addressing customer pain points. In this role, you will collaborate closely with global product and engineering teams, shaping solutions that deliver measurable business impact.
As a leader, you can energize your team, synthesize commercial and product strategies into technical challenges, and drive and support your team's execution. You have unnegotiable high standards in everything you do, from hiring new team members to managing existing talent, from impeccable system design to demanding operational excellence.
A successful candidate will be a strong engineer who is creative, a highly analytical leader, good at translating strategy into actionable work, comfortable taking measured risks, and strongly biased toward action.
We’re looking for a builder and a coach who will work at the intersection of engineering execution, product strategy, and technical leadership—leading a team that owns systems at scale while helping chart the course for what comes next.
Let’s talk about Responsibilities:
- Lead and develop teams of engineers through mentoring, coaching, and management support. Provide your team with context and continuous feedback.
- End-to-end ownership (development through operations) of all development activities, including commitments and timelines, deliverables, availability, scalability, success metrics, and overall quality.
- Participate in or lead critical activities that promote a healthy engineering culture: design sessions and code reviews, incident reviews, team retrospectives, etc.
- Understand customers’ pain points and how the roadmap will solve them, and have a strong sense of urgency to deliver.
- Promote behaviors that foster a culture of continuous improvement and learning. Be an example of such behaviors.
- Attract and maintain a high caliber of engineers. Continuously raise the bar in all aspects of your team: hiring, product quality, talent quality, etc.
- Communicate your decisions frequently and clearly in all directions: your team, stakeholders, peers, etc.
- Be curious and detail-oriented. Understand your products' limitations, have a point of view, and own the forward-looking technical strategy and product modernization.
- Own the quality of the software, including the quality strategy and its outcomes.
- Monitor the technology horizon and identify how new technology can solve old problems differently or create new business opportunities.
- Collaborate across geographies with global product and engineering leaders to align strategy with local execution.
- Ensure the team’s contributions have direct and visible business impact across Brightree and ResMed’s customer base.
- Finally, be kind, humble, empathetic, and a good human being – we love working as a team.
Let’s talk about qualifications and experience:
- You are a seasoned technologist with a bachelor’s degree in Computer Science or a related field and 10+ years of experience.
- You have 5+ years of experience leading, coaching, and mentoring software engineering teams.
- You have led teams that collaborate across global time zones and cultures, translating international product strategy into actionable engineering outcomes.
- You have 3+ years of experience building cloud-native applications in any primary public cloud provider: AWS, Azure, or GPC.
- You have a strong architecture and system design backbone. You understand what good system design looks like and can mentor engineers in refactoring legacy code and improving the system's testability.
- You are skilled in object-oriented programming (C# is preferred), API design, and distributed technologies.
- You have proficiency with relational and non-relational databases and have used both successfully in production systems.
- You take pride in crafting resilient, high-scale distributed systems that have a direct business impact on the organization.
- You have experience setting up and running CI/CD pipelines in a continuous delivery environment and are familiar with deployment strategies and zero-downtime deployments.
- You have strong interpersonal and communication skills.
Preferred Skills/Experience
- All things equal, candidates with substantial experience in Microsoft technologies are better suited for this role.
- Extensive experience in AWS and its services is preferred but not required.
- Experience in modernizing legacy applications is a key differentiator for this role.
- Experience building AI/ML product capabilities.
- Experience leveraging GenAI to boost performance and team efficiency while reducing waste and repetitive manual processes
Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.
