Manage the ServiceNow application team, guiding software engineers, overseeing project implementations, ensuring compliance, and nurturing team collaboration.
Job Description
This is your chance to change the path of your career and guide multiple teams to success at one of the world's leading financial institutions.
As a Manager of Software Engineering at JPMorgan Chase within the Digital Workflows (ServiceNow Development) organization, you will lead a custom ServiceNow technology infrastructure hardware asset management application team. You will manage day-to-day implementation activities by identifying and escalating issues and ensuring your team's work adheres to compliance standards, business requirements, and tactical best practices.
Job responsibilities
Required qualifications, capabilities, and skills
Preferred Qualifications, Capabilities, and Skills
This is your chance to change the path of your career and guide multiple teams to success at one of the world's leading financial institutions.
As a Manager of Software Engineering at JPMorgan Chase within the Digital Workflows (ServiceNow Development) organization, you will lead a custom ServiceNow technology infrastructure hardware asset management application team. You will manage day-to-day implementation activities by identifying and escalating issues and ensuring your team's work adheres to compliance standards, business requirements, and tactical best practices.
Job responsibilities
- Provides guidance to immediate team of software engineers on daily tasks and activities
- Sets the overall guidance and expectations for team output, practices, and collaboration
- Anticipates dependencies with other teams to deliver products and applications in line with business requirements
- Manages stakeholder relationships and the team's work in accordance with compliance standards, service level agreements, and business requirements
- Creates a culture of diversity, equity, inclusion, and respect for the team members and prioritizes diverse representation
- Hans the ability to effectively prioritize and execute.
- Ability to maintain stability under pressure and be flexible and willing to modify plans and behavior when necessary.
- Ability to multi-task across projects/initiatives and deliver according to time commitments.
- Ability to collaborate across multiple teams to agree on designs and implementation plans.
- Experience leading a development team with strong scripting skills.
Required qualifications, capabilities, and skills
- Formal training or certification on software engineering concepts and 5+ years applied experience. In addition, demonstrated coaching and mentoring experience.
- Understanding of best practice configuration principles within ServiceNow and adept understanding of the balance between configuration/customization and risks posed to the platform
- Advanced ServiceNow certification such as Certified Implementation Specialist (CIS) or Certified Application Developer (CAD).
- Hands-on experience leading a team configuring on the ServiceNow Platform.
- Certified ServiceNow software engineer with excellent customer relationship skills, based in Bangalore.
- Experience leading technology projects and managing technologists.
- Proficient in automation and continuous delivery methods.
- Proficient in all aspects of the Software Development Life Cycle.
- Ability to contribute to and lead projects following Agile or Scaled Agile methodologies.
- Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security.
Preferred Qualifications, Capabilities, and Skills
- In-depth knowledge of the financial services industry and their IT systems
Top Skills
Agile
Ci/Cd
Servicenow
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