About this role
Role Overview:
We are seeking a dynamic and strategic leaders to manage a large-scale operations team of 150+ professionals across key functions including Controllers, Middle Office, and Client Services. This role spans all strategies within BlackRock private markets, requiring a seasoned leader with deep operational expertise, cross-functional collaboration skills, ability to connect local leadership and process to global functional alignment, and a strong commitment to talent development and organizational excellence.
Key Responsibilities:
Operational Leadership
Oversee daily operations across Controllers, Middle Office, and Client Services functions.
Ensure accurate and timely deliverables through monitoring and engagement
Drive operational excellence and process optimization across the team.
Strategic Initiatives
Lead and execute cross-functional initiatives that align with broader business goals.
Collaborate with senior stakeholders across investment, finance, technology, and compliance teams as well as global and regional leadership.
Serve as a key escalation point for complex operational issues and client concerns.
Talent Management
Build and nurture a high-performing team culture focused on accountability, innovation, and continuous improvement.
Lead workforce planning, recruitment, and succession strategies.
Champion learning and development programs to upskill talent and foster career growth.
Client & Stakeholder Engagement
Act as a senior representative for stakeholder interactions, ensuring exceptional service delivery and relationship management.
Partner with internal stakeholders to resolve escalations and drive client satisfaction.
Governance & Risk Oversight
Maintain strong controls and governance frameworks to mitigate operational risk.
Ensure compliance with regulatory requirements and internal policies.
Qualifications:
Proven experience (18+ years) leading large teams, private markets experience preferred
Deep understanding of operational processes and organizational management
Strong strategic thinking and execution capabilities
Exceptional communication, stakeholder management, and problem-solving skills.
Demonstrated success in leading cross-functional initiatives and change management.
Bachelor’s degree required; advanced degree or professional certification (e.g., CFA, CAIA) preferred
Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
Our hybrid work model
BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
About BlackRock
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock
BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law.
