The role involves monitoring alerts for compliance on social and web platforms, communicating updates to advisors, and documenting progress. It requires strong attention to detail and basic knowledge of Excel/Google Sheets.
Better is reimagining home finance and making it faster, cheaper, and easier for everyone to become a homeowner. We leverage creative technology and innovation to make the home buying journey more approachable and understandable and home finance more affordable and accessible. Here are some interesting facts to help you get to know Better:
- We’ve funded over $100 billion in loans for our customers, more than any other fintech
- Yahoo! Finance - Best Mortgage Lender for First Time Homebuyers of January 2025: Best lender for quick approval
- Yahoo! Finance - Best Mortgage Lenders of 2025: Best online mortgage lender
- Fintech Breakthrough Award: Best Lending Innovation Award
- Money Magazine - 8 Best Mortgage Lenders of 2025: Best for fast closing
- We are Forbes’ Best Online Mortgage Lender for 2023
- We have raised over $1.2 billion in equity capital to transform the mortgage industry, the largest financial asset class in the world
We are a place where smart, hungry, ambitious people who want to recognize their full potential thrive.
Responsibilities and Duties:
Non-Essential Job Duties and Responsibilities
· Review daily alerts generated by ActiveComply across social and web platforms.
· Check whether flagged posts actually need edits or are already compliant.
· Communicate with advisors using pre-written templates to request updates or corrections.
· Document progress and close out resolved alerts within the system.
· Escalate complex or sensitive issues to the U.S. Compliance Lead.
· Prepare simple weekly and monthly reports showing alert volume, completion rates, and trends.
· Help keep outreach templates, filters, and workflows current and accurate.
Qualifications and Skills:
· Experience in marketing operations, content moderation, or digital marketing preferred.
· Strong English communication skills (written and verbal).
· High attention to detail and accuracy in documentation.
· Organized, dependable, and comfortable following structured processes.
· Basic Excel/Google Sheets skills; familiarity with ActiveComply or similar tools is a plus.
· Self-starter who takes ownership and follows through on tasks.
Company Benefits
In Office Perks
Experience our comprehensive office perks, including daily meals and transport facility for commuting to and from the office, available for all employees coming to the office.
Health & Well-being
Our comprehensive medical plan is available for you, your spouse and dependents. Employees are covered under Mediclaim, Group Term life insurance and Accidental insurance.
Other Perks at Better
Experience flexibility with our night shift allowance, work from home allowance and transportation allowance, where applicable. We prioritize your convenience.
Top Skills
Activecomply
Excel
Google Sheets
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