MFT - Support Engineer

Position: MFT Support Engineer
Position Summary:
As a part of Cleo's support team, MFT engineer will be entire Managed File Transfer platforms starting from design, architecture, builds, configure to testing, sign-off and delivery; providing subject matter expertise on the platform and its tools; maintaining Enterprise license compliance; and interacting with the vendor to resolve product issues.
The Company:
More than ever before, businesses need to securely move vast amounts of data. Cleo solutions tackle the complexity of getting mission-critical data to the right people who can make timely data-driven business decisions to better compete. With over 100,000 proven installations worldwide, Cleo offers enterprise integration software that meet the needs of companies of all sizes - from the smallest to the Fortune 500. Cleo, headquartered near Chicago, is rapidly growing while adding highly talented professionals to its dedicated worldwide team.
At Cleo, we are not only passionate about helping our customers reach success, we are passionate about our team members. We foster innovation in a thriving, high-velocity work environment. Our team members are among the best and the brightest, working in an environment where strategy, technology, and marketing intersect to create amazing products.
Must have Skills:
3-5 years of working experience on various MFT products such as IBM Sterling B2B Integrator, Sterling ConnectDirect, Sterling Control Center and MFT Administration, Axway or equivalent tools
3-5 years of managing the entire Managed File Transfer platforms starting from design, architecture, builds, configure to testing, sign-off and delivery; providing subject matter expertise on the platform and its tools; maintaining Enterprise license compliance; and interacting with the vendor to resolve product issues.
Good understanding of various databases, ODBC/JDBC connections, SAN/NAS, FTP/SFTP/FTPs/HTTPs, Load Balancing, and other Network technologies
Experience using encryption programs (PGP/GPG), public/private keys, key signing. Familiarity in working with SSL certificates, public/private keys, SSH public/private keys.
Experience with UNIX and Shell scripts
Strong organizational skills with proven ability to handle multiple tasks/projects simultaneously with great attention to detail, urgency, focus and discipline.
Strong analytical and problem solving skills, with proven ability to collect and present meaningful system statistics and other metrics.
Strong communication and personal skills; comfortable with working with onshore and offshore employees and contractors. (edited)
Good to have:
Basic understanding of Java, debugging code, web services (REST and SOAP), API integration, Javascript